Sales Associate (Part-Time) - The Grove

Alo Yoga

3mo ago

Applications are closed

Job
Part-time
Entry Level
Hospitality & Retail
Los Angeles

Requirements

Preferred 1+ years prior work experience in a client-centric, sales environment
Passion for customer service and delivering exceptional experiences
High energy, upbeat and enthusiastic with the ability to integrate fun and work
Self-motivated with a desire to achieve results and excel individually, and as a team
Fosters genuine connection through empathy, compassion, integrity and building trusting relationships

Responsibilities

Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
Drive and exceed sales goals by leading Alo’s initiatives, while optimizing productivity and efficiency
Ensure engagement with customers and provide a friendly and easy to shop environment
Continue to build the client relationship daily with our customers
In partnership with the leadership team, Analyze reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
Confidently introduces all facets of the Alo business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
Leverages company tools, incentives, and strategies to support meeting store goal
Resolve client needs quickly & effectively ensuring customer satisfaction
Educates guests and staff on our product, community and culture
Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
Support other areas of the business, including Sales & Service and Cashier, as needed

FAQs

What are the key responsibilities of a Sales Associate at The Grove?

The key responsibilities include achieving store sales goals, providing an authentic and excellent guest experience, product education, and promoting the brand mission.

What skills are required to be successful in this role?

Strong communication skills, product knowledge, ability to work well in a team, passion for customer service, and a positive attitude are important skills for a Sales Associate at The Grove.

How does a Sales Associate contribute to the overall culture and atmosphere at The Grove?

As a Sales Associate, you play a key role in creating a genuine and organic experience for every guest, educating customers about the community and culture, and upholding the standards of the Alo Brand Mission.

Is feedback important in this role?

Yes, feedback is essential in this role. Sales Associates at The Grove thrive in a culture of feedback and excellence, continuously looking for ways to improve and provide the best experience for customers.

How can a Sales Associate stay informed about product knowledge, features, and benefits?

Sales Associates are expected to be experts in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. Regular training sessions and resources are provided to help you stay informed and up-to-date on all product information.

Alo Yoga

Spreading mindful movement, inspiring wellness and creating community. These goals inspire everything we do at Alo.

Retail & Consumer Goods

Industry

501-1000

Employees

2007

Founded Year

Mission & Purpose

We are Alo. We inspire mindful movement, wellness, and taking the consciousness of physical practice and meditation into the world - this is the real studio to street. We make technologically advanced activewear, scientifically forward, clean beauty & wellness solutions, and igniting movement & mindfulness content to bring more mind-body wellness to the world. Alo stands for Air, Land, Ocean. Behind everything we do is the intention to protect and respect our planet's resources with solar power and sweatshop-free, eco-aware production, our non profit has brought yoga and mindfulness to millions. Alo is a feeling. We see a tomorrow where the pursuit of happiness starts with one intentional breath, where health is wealth and where joining together to lift each other up changes the vibration of the world.