FAQs
What is the primary function of a Sales Associate at TOMMY HILFIGER?
The primary function of a Sales Associate is to sell and promote TOMMY HILFIGER merchandise by executing the TH Customer Service Standards.
What are the customer service responsibilities of a Sales Associate?
Sales Associates are responsible for generating maximum sales potential, building a repeat customer base through excellent service, maintaining strong product knowledge, and fostering a positive store experience.
How should a Sales Associate maintain store appearance?
A Sales Associate must ensure that the store is visually distinctive, merchandise is filled to appropriate levels, and the overall appearance is impeccably maintained.
What operational responsibilities does a Sales Associate have?
Sales Associates must adhere to policies and procedures, observe the sales floor for loss prevention, execute opening and closing checklists, and be able to lift a minimum of 40 pounds and stand for long periods.
Are there flexible scheduling options for this position?
Yes, candidates must be flexible to work rotating hours, including nights, weekends, and holidays, as assigned by management.
What are the benefits offered for this part-time Sales Associate position?
Benefits include competitive medical, dental, vision, and life insurance, a 401(k) plan, flexible work schedules, wellbeing support programs, education assistance, and employee discounts.
How important is product knowledge for a Sales Associate?
Product knowledge is extremely important as it enables Sales Associates to effectively communicate promotions and special events to customers, enhancing their selling capabilities.
Does TOMMY HILFIGER value diversity in the workplace?
Yes, TOMMY HILFIGER is committed to fostering an inclusive and diverse community where every individual is valued and every voice is heard.
What is the dress code for a Sales Associate?
Sales Associates are expected to represent the TOMMY HILFIGER image through their personal and professional appearance, demonstrating a professional image and conduct.
Is prior experience in retail required for this position?
While prior retail experience may be beneficial, it is not explicitly stated as a requirement for the Sales Associate position.