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Sales Associate - Portsmouth

Logo of Deckers Brands

Deckers Brands


20d ago

ūüíľ Graduate Job


AI generated summary

  • You need 2 years of retail experience, high school diploma, strong communication skills, motivation to succeed, flexibility in schedule, proficiency in Microsoft Office, and a valid driver's license to join our team.
  • You will provide top-notch customer service, prioritize product knowledge, communicate effectively, collaborate with your team, think critically to solve problems, and multitask in a fast-paced environment.

Graduate Job

Hospitality & Retail‚ÄĘPortsmouth


  • As an UGG Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance our modeling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy.  You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code. You provide exceptional customer service to both our in-store customers and those who call on the phone.  
  • In your role as a Sales Associate, you understand that your role extends beyond the sales floor. You know how to operate the cash register, handle money accurately, check inventory daily and ensure products are stocked and available for customers, and merchandize product in accordance with Visual Merchandising standards.  You also maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety-consciousness and respond to theft in accordance with our policies. As an UGG Sales Associate you understand that you are an integral part of a team; you report to work on time and notify your Store Manager in advance if you will be late or absent. 


  • Two (2) years of retail store experience preferred.
  • High School Diploma
  • Two (2) years of retail store experience preferred.
  • High School Diploma
  • Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers
  • Highly motivated team player and self-starter
  • Additional Requirements:
  • Flexibility of schedule and hours to meet the needs of the business.
  • Proficient in Microsoft Office suite of tools and applications.
  • Valid driver‚Äôs license.

Area of Responsibilities

Hospitality & Retail


  • Ensure the highest level of customer service possible as outlined in our Service Training Program
  • Prioritize brand and product knowledge training in customer interactions
  • Communicate effectively with customers, team members, management, and corporate stakeholders
  • Contribute to a team and cooperate to achieve goals
  • Multi-task in a fast-paced environment
  • Respond to problem situations with professionalism
  • Think critically to solve problems and approach challenges with agility


Work type

Part time

Work mode