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Sales Associate, Springfield Mall, PA

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LOFT

18d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Springfield

AI generated summary

  • You should have customer service experience, a hospitality mindset, flexible availability, tech proficiency, and the ability to make thoughtful decisions.
  • You will connect with customers, provide personalized service, share product knowledge, maintain visual standards, utilize technology for promotions, and collaborate with team members to achieve goals.

Requirements

  • Sales Associate or customer-focused experience (preferred)
  • Brings a hospitality mindset when engaging with customers
  • Flexible availability – including evenings, weekends, and holidays
  • Technology proficient and ability to operate a point-of-sale system
  • Takes initiative in making thoughtful decisions

Responsibilities

  • Connect with customers and listen to their needs to create personalized customer experiences.
  • Share product knowledge and recommendations to help style the customer.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Uphold the highest visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and being helpful to others.

FAQs

What does the Sales Associate role at LOFT involve?

The Sales Associate role involves creating authentic connections with customers, offering personalized styling recommendations, maintaining store organization, and collaborating with the team to enhance customer experiences.

What qualifications are preferred for this position?

Preferred qualifications include sales associate or customer-focused experience, a hospitality mindset when engaging with customers, and technology proficiency, particularly in operating a point-of-sale system.

What are the work hours for this job?

The position requires flexible availability, including evenings, weekends, and holidays.

Are there any benefits offered for this role?

Yes, benefits include a 401(k) plan, merchandise discounts, opportunities for professional development and advancement, and community impact through philanthropic partnerships.

Where is the job located?

The job is located at Store 0822-Springfield Mall-ANN-Springfield, PA 19064.

Is the company an equal opportunity employer?

Yes, the company is an equal opportunity employer and welcomes applications from diverse candidates, making hiring decisions based on qualifications regardless of protected categories.

What is the position type for this job?

The position type is Regular/Part time.

What type of customer service approach is preferred for this role?

A hospitality mindset when engaging with customers is preferred to enhance their shopping experience and drive brand loyalty.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For 25 years, LOFT has been the go-to brand for optimistic and versatile style—clothing, jewelry, shoes, and accessories—that aspires to bring joy and confidence to women everywhere, every day. We pride ourselves on our mood-boosting print and color, playful designs, and the feel-good nature of our fits. At LOFT, we harness the enduring power of optimism in our mission to celebrate the everyday and inspire future possibilities. Our people are at the heart of everything we do. We foster a culture of well-being by offering benefits that meet you where you are. Our associates have opportunities to learn and grow from experienced leaders. Plus, associates have access to discounted apparel year-round. Positive community impact is an essential part of our culture. We approach this work by partnering with organizations that support women's health and empowerment like The Breast Cancer Research Foundation, and DonorsChoose, among others. Since our founding in 1998, our associates have been delivering on our promise to delight customers. We do that by offering versatile fashion, fun styles, and perfect self-expression. Come join our always-inviting, feel-good LOFT community of associates and customers joined together by our belief in the power of positive energy