Sales Associate - Victoria's Secret White City

Victoria’s Secret & Co.

3mo ago

Job
Part-time
Entry Level
Sales & Business Development
London

AI generated summary

You must exceed customer expectations, meet sales goals, show resilience, learn from coaching, have a competitive spirit, and be available for flexible hours.
You will drive sales by connecting with customers, providing expert product knowledge, and creating a memorable experience. You will set personal goals, maintain visual standards, and support a safe working environment. You will be proactive, engaging, and focused on customer needs.

Requirements

Exhibits an authentic desire to exceed the customers’ expectations
Persuasive, builds enthusiasm, and inspires the customer to buy
Proven ability to meet or exceed sales goals preferred
Demonstrates a sense of urgency
Has a healthy, competitive spirit, while maintaining a team focus
Is resilient and bounces back quickly from setbacks
Pursues opportunities to take on more responsibility
Seeks out coaching from leaders and peers to improve productivity; leads own learning
Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

Responsibilities

Drives sales and growth by personally selling to customers
Connecting with multiple customers
Proactively engages with customers, reads cues and responds effectively
Creates a memorable connection by asking effective questions to identify customer needs and make additional product recommendations
Uses confident selling statements and is effective at overcoming customer objections
Provides customers with the perfect bra fit by asking effective questions, taking a measurement, or conducting a fitting
Displays expert product knowledge and takes initiative where needed
Participates in sales goal setting with manager and tracks individual performance towards the goal
Delivers a friendly and efficient customer experience
All roles at Victoria’s Secret are responsible for:
Driving sales results and growing the business through action and productivity
Maintaining a focus on bras as the premier product , to build loyalty and support our “Best at Bras” culture
Creating customer awareness (i.e., email capture) to build customer loyalty, when applicable
Setting personal goals and tracking individual and team performance to the goals
Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
Taking initiative to recover and replenish merchandise, so it is available to sell
Understanding and adhering to visual merchandising brand standards
Assisting in housekeeping of sales floor and communicating maintenance issues
Keeping an awareness of, and building personal capability in, loss prevention
Reinforcing store strategy to reduce shrink
Supporting all activities related to providing a safe working environment
Understanding and demonstrating Company values

FAQs

What is the main responsibility of the Sales Associate at Victoria's Secret White City?

The main responsibility of the Sales Associate is to drive sales growth by personally selling deep and across all product categories and delivering emotionally engaging customer experiences consistent with the brand vision.

Victoria’s Secret & Co.

Purpose Driven, Inclusive, Authentic & Inspiring.

Retail & Consumer Goods

Industry

10,001+

Employees

2021

Founded Year

Mission & Purpose

Victoria’s Secret & Co. (VS&Co), through Victoria’s Secret and Victoria’s Secret PINK, is the world’s leading specialty retailer with over 1,400 stores globally. With a deep commitment to our people, purpose and planet, Victoria’s Secret & Co. provides products and experiences that uplift and champion customers at all stages of their life. We have a highly talented, global team of more than 30,000 associates in our stores, distribution centers and home offices. We foster an inclusive culture where everyone can bring their whole selves to work. We are a community of smart, passionate and committed associates whose creativity, innovation and hard work fuel the world’s most recognized lingerie, apparel and beauty brands of VS&Co.