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Sales Associates-ANN

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LOFT

1mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Atlanta

AI generated summary

  • You should have customer service experience, a hospitality mindset, flexible availability, tech proficiency for POS, and ability to make thoughtful decisions.
  • You will connect with customers, share product knowledge, maintain visual standards, leverage technology for seamless shopping, and collaborate with team members to achieve goals and foster relationships.

Requirements

  • Sales Associate or customer-focused experience (preferred)
  • Brings a hospitality mindset when engaging with customers
  • Flexible availability – including evenings, weekends, and holidays
  • Technology proficient and ability to operate a point-of-sale system
  • Takes initiative in making thoughtful decisions

Responsibilities

  • Connect with customers and listen to their needs to create personalized customer experiences.
  • Share product knowledge and recommendations to help style the customer.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Uphold the highest visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and being helpful to others.

FAQs

What is the main responsibility of a Sales Associate at LOFT?

The main responsibility of a Sales Associate is to create authentic connections with customers, guide their shopping journey, and offer personalized styling recommendations while ensuring the store is visually appealing.

Is previous retail experience required for this position?

While previous Sales Associate or customer-focused experience is preferred, it is not strictly required.

What type of schedule can I expect as a Sales Associate?

Flexible availability is required, including evenings, weekends, and holidays.

What kind of training or professional development opportunities are offered?

LOFT provides professional development and opportunities for advancement across its brands.

Are there any employee discounts available for Sales Associates?

Yes, Sales Associates receive merchandise discounts and eligibility for discounts at the company's sister brands.

What is the work location for this position?

The work location is at Store 1823-Emory Point-ANN in Atlanta, GA 30329.

Does LOFT have an equal employment opportunity policy?

Yes, LOFT is an equal opportunity employer and welcomes applications from diverse candidates, making hiring decisions based on qualifications without regard to protected categories.

Do I need to be proficient with technology for this role?

Yes, you should be technology proficient and able to operate a point-of-sale system.

How does LOFT encourage team collaboration in the Sales Associate role?

Sales Associates are expected to collaborate with their team to create personalized customer experiences and maintain a supportive atmosphere on the sales floor.

What are the operational standards expected from a Sales Associate?

Sales Associates are expected to uphold the highest visual and operational standards while keeping a focus on customer service.

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LOFT

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For 25 years, LOFT has been the go-to brand for optimistic and versatile style—clothing, jewelry, shoes, and accessories—that aspires to bring joy and confidence to women everywhere, every day. We pride ourselves on our mood-boosting print and color, playful designs, and the feel-good nature of our fits. At LOFT, we harness the enduring power of optimism in our mission to celebrate the everyday and inspire future possibilities. Our people are at the heart of everything we do. We foster a culture of well-being by offering benefits that meet you where you are. Our associates have opportunities to learn and grow from experienced leaders. Plus, associates have access to discounted apparel year-round. Positive community impact is an essential part of our culture. We approach this work by partnering with organizations that support women's health and empowerment like The Breast Cancer Research Foundation, and DonorsChoose, among others. Since our founding in 1998, our associates have been delivering on our promise to delight customers. We do that by offering versatile fashion, fun styles, and perfect self-expression. Come join our always-inviting, feel-good LOFT community of associates and customers joined together by our belief in the power of positive energy