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Sales Communication Specialist

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Fedex

1mo ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Marketing
  • Plano

AI generated summary

  • You need a bachelor’s in a related field, 5+ years in communications, 2+ years in sales support, Adobe proficiency, strong writing and presentation skills, and project management abilities.
  • You will manage sales communications, create content for proposals and presentations, execute strategic programs, enhance visuals, and collaborate with teams to support sales initiatives.

Requirements

  • Bachelor’s degree in Journalism, Communications, Public Relations, Marketing or related field or equivalent experience
  • 5+ years’ experience developing and implementing communications plans and programs
  • 2+ years sales, sales support or customer-facing communications experience
  • Advanced proficiency in Adobe Creative Suite (In Design, Illustrator Photoshop, etc.) and Microsoft Office
  • Experience creating and managing a range of communications media including print, online, mobile and multimedia
  • Exceptional writing and editing skills, as evidenced by past experience and writing samples
  • Strong verbal communication skills as well as presentation skills
  • Proven ability to deliver visually appealing action oriented communications of all types
  • Excellent project management, problem solving skills and ability to prioritize and manage multiple tasks successfully
  • Demonstrated ability to propose creative solutions to complex communication challenges using a variety of communication channels
  • Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessities
  • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
  • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
  • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
  • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
  • Ability, on a consistent basis, to work within the appropriate level of independence
  • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Responsibilities

  • Define sales communication project scope, goals and deliverables that support business objectives in collaboration with cross-functional teams
  • Create, maintain and support communications and content development for executive level presentations, proposals, newsletters, sales messages, and video content
  • Review communication requests and determine if communication is needed. If so, then provide optimal timing and best method for delivery, factoring in audience workload and previous communications sent
  • Plan, develop and execute strategic, integrated communication programs in support of business activities including new product introductions, customer wins, sales meetings, recognition calls, events, etc.
  • Read sales proposal content and create collateral to visually and succinctly tell a story
  • Enhance the layout and appearance of sales communications to create visual stimulation to hook, hold and entice customers to take action
  • Possess an eye for making communications of all types appealing to the end user
  • Demonstrate an understanding of the sales support model and best practices
  • Perform ongoing project management of sales initiatives
  • Manage communications and incorporate content points from internal customers and subject matter experts into program deployments, respond to support needs and deliver ongoing executable solutions
  • Manage day-to-day execution of proactive communications programs that support sales business priorities and growth
  • Collaborate with business partners, including Internal Communications, on company-wide or enterprise wide initiatives as needed to proactively understand business needs prior to production to minimize last minute communications
  • Draft and edit a wide range of written communication materials to ensure content is easily understood and free from errors, including but not limited to proposals, presentations and sales messages
  • Ensure all communications and supporting tools are archived for easy retrieval
  • Responsible for leading cross functional teams and ensuring all Sales field deployments maximize selling efficiencies
  • All other duties as needed or required

FAQs

What is the primary role of a Sales Communication Specialist?

The primary role of a Sales Communication Specialist is to develop, execute, and manage communication strategies and tactics that maximize selling time for the sales organization.

What are the key responsibilities of this position?

Key responsibilities include defining project scope, creating communication materials, managing an editorial calendar, executing communication programs, and collaborating with cross-functional teams to enhance sales support.

What qualifications are required for this role?

A Bachelor's degree in Journalism, Communications, Public Relations, Marketing, or a related field is required, along with 5+ years of experience in communications and at least 2 years in sales support or customer-facing communications.

Is experience with Adobe Creative Suite necessary?

Yes, advanced proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop, etc.) is required for developing visually appealing communications.

What type of writing experience is expected for applicants?

Applicants should possess exceptional writing and editing skills, with a demonstrated ability to create clear, error-free communication materials.

Do I need to travel for this position?

Yes, the position requires the ability to travel as needed to meet with customers, vendors, and team members.

What are the preferred qualifications for this role?

Preferred qualifications include video production skills, experience in sales learning and development, multimedia content creation, and collaboration on multimedia strategies.

What is the work environment for this position?

The position is hybrid and based in Plano, TX, requiring employees to work at a FedEx Campus several times per week.

Does this position require project management skills?

Yes, strong project management skills are essential for successfully managing multiple tasks and delivering communication programs.

Are there opportunities for professional growth and development in this role?

Yes, the role provides opportunities to develop communication strategies, collaborate with various teams, and enhance skill sets in multimedia content creation and project management.

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Fedex

Transportation
Industry
10,001+
Employees
1971
Founded Year

Mission & Purpose

FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we’ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better. Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 team members to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.