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Sales Coordinator

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Four Seasons Hotels and Resorts

15d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • Atlanta
  • Quick Apply

AI generated summary

  • You need at least 1 year as an administrative assistant in hospitality, familiarity with Delphi/Meeting Broker/OPERA, and sales or event coordination experience is a plus.
  • You will generate reports, assist with tech issues, maintain system hygiene, support sales teams, manage group leads, and ensure compliance with company standards.

Requirements

  • Minimum of 1 year experience as an administrative assistant in a hospitality-driven team environment.
  • Knowledge of Delphi/Meeting Broker/OPERA systems is preferred.
  • Sales and/or event coordinating experience is a plus.

Responsibilities

  • Run all required weekly/monthly reports (including, but not limited to; Sales Reports, availability reports, Accounts lists, etc.).
  • Assist with problem-solving technology issues for the office and contact off-site support if needed, work with the Corporate I.T. “Help Desk” team.
  • Maintain Delphi System hygiene.
  • Run all month end reports associated with Corporate Month End Packet and complete the month end spreadsheet.
  • Write/run Delphi reports associated with Sales and Catering needs and/or mailings.
  • Generate ad hoc sales reports from Salesforce and BI to support team sales strategy and business objectives.
  • Provide sales support for Director of Sales and Sales Managers, primarily focused on group, meeting, corporate and production business.
  • Facilitate incoming group leads, handle client requests and communicate customer needs.
  • Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.
  • Comply with Four Seasons’ Work Rules and Standards of Conduct.
  • Work harmoniously and professionally with co-workers and supervisors.

FAQs

What is the primary responsibility of a Sales Coordinator at Four Seasons?

The primary responsibility of a Sales Coordinator is to provide support to the sales department by assisting Sales Managers in selling and promoting Four Seasons Atlanta, including tasks such as preparing proposals and contracts, handling incoming and outgoing mail, and maintaining databases.

What type of experience is required for this role?

A minimum of 1 year of experience as an administrative assistant in a hospitality-driven team environment is required for this role.

Is knowledge of specific systems preferred for this position?

Yes, knowledge of Delphi, Meeting Broker, and OPERA systems is preferred for this position.

What type of reports will the Sales Coordinator be responsible for running?

The Sales Coordinator will be responsible for running weekly and monthly reports, including Sales Reports, availability reports, and month-end reports associated with the Corporate Month End Packet.

Does the role include any interaction with clients?

Yes, the role includes facilitating incoming group leads, handling client requests, and effectively communicating customer needs.

What benefits does Four Seasons offer to its employees?

Four Seasons offers competitive salary, comprehensive benefits package, excellent training and development opportunities, complimentary accommodation at other Four Seasons Hotels and Resorts, complimentary dry cleaning for employee uniforms, complimentary employee meals, and subsidized MARTA or parking options.

Is there a focus on diversity and inclusion in the workplace?

Yes, Four Seasons is committed to hiring a diverse workforce and sustaining an inclusive culture, encouraging applications from minorities, women, veterans, and individuals with disabilities.

What is the company culture like at Four Seasons?

The company culture at Four Seasons is centered around a commitment to luxury with genuine heart, emphasizing the importance of creating exceptional guest experiences through world-class employee experiences and treating everyone with respect and kindness.

What kind of training opportunities will be available for the Sales Coordinator?

The Sales Coordinator will have access to excellent training and development opportunities to help enhance their skills and career growth.

Will the Sales Coordinator work independently or as part of a team?

The Sales Coordinator will work as part of a team, supporting Sales Managers and collaborating harmoniously with co-workers and supervisors.

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Four Seasons Hotels and Resorts

Travel & Leisure
Industry
10,001+
Employees
1961
Founded Year

Mission & Purpose

Four Seasons opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development., Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.