FAQs
What is the primary purpose of the Sales Development Representative role?
The primary purpose of the Sales Development Representative role is to qualify leads, profile prospects and customers, and provide feedback on which campaigns generate the best leads, ultimately identifying and qualifying opportunities for the sales team.
Is fluency in Finnish required for this position?
Yes, a native or fluent Finnish speaker is required for this position.
What type of candidates does ServiceNow encourage to apply for this role?
ServiceNow encourages all qualified candidates to apply, including those from diverse backgrounds and non-traditional paths, emphasizing inclusivity and the value of unique experiences.
What qualifications are necessary for success in this role?
To be successful in this role, candidates should have a creative and customer-focused mindset, a basic understanding of cloud computing and SaaS offerings, and the ability to differentiate ServiceNow to customers.
Does this position require travel?
Yes, travel for training or meetings may occasionally be required.
What tasks will the Sales Development Representative perform?
Tasks include following up on marketing-generated leads, managing inbound leads, collaborating with marketing on demand generation campaigns, researching target accounts, maintaining contact information within the CRM, and using technology to manage marketing leads.
What are the work personas available at ServiceNow?
ServiceNow offers flexible work personas, which can include flexible remote or required in-office categories, depending on the nature of the work.
Are there accommodations available during the application process?
Yes, if candidates require a reasonable accommodation to complete any part of the application process, they can contact globaltalentss@servicenow.com for assistance.
Is ServiceNow an equal opportunity employer?
Yes, ServiceNow is an equal opportunity employer and considers all qualified applicants without regard to various protected categories.
What is the company culture like at ServiceNow?
ServiceNow promotes a distributed world of work with flexibility and trust, focusing on inclusivity and valuing diverse perspectives within the team.