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Sales Development Representative- Inbound - (Finnish Speaker)

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Dublin
  • Quick Apply

AI generated summary

  • You need a customer-focused mindset, basic Cloud/SaaS knowledge, ability to differentiate ServiceNow, occasional travel, and native/fluent Finnish language skills.
  • You will qualify inbound leads, build the sales pipeline, manage CRM entries, collaborate on marketing campaigns, and research target accounts to support sales opportunities.

Requirements

  • A creative and customer-focused mindset
  • A basic understanding of Cloud computing and SaaS offerings
  • Ability to differentiate ServiceNow to customers
  • Travel for training or meetings may occasionally be required
  • Native/Fluent Finnish speaker

Responsibilities

  • The Lead Development Representative builds sales pipeline while achieving monthly, quarterly and annual goals.
  • Follow up on Marketing-generated leads to qualify them for potential Sales opportunities
  • Manage all inbound leads to Sales acceptance
  • Work with Marketing in completing multiple demand generation campaigns
  • Invite and bring attendance to company events and regional trade shows
  • Understand how ServiceNow solutions address customer pain points
  • Research target accounts for prospecting activities, building prospecting contact lists and company/account mappings
  • Maintain contact information within the CRM, providing the account team with information to ensure opportunities are understood and next steps are identified
  • Use our technology to manage marketing leads

FAQs

What is the primary purpose of the Sales Development Representative role?

The primary purpose of the Sales Development Representative role is to qualify leads, profile prospects and customers, and provide feedback on which campaigns generate the best leads, ultimately identifying and qualifying opportunities for the sales team.

Is fluency in Finnish required for this position?

Yes, a native or fluent Finnish speaker is required for this position.

What type of candidates does ServiceNow encourage to apply for this role?

ServiceNow encourages all qualified candidates to apply, including those from diverse backgrounds and non-traditional paths, emphasizing inclusivity and the value of unique experiences.

What qualifications are necessary for success in this role?

To be successful in this role, candidates should have a creative and customer-focused mindset, a basic understanding of cloud computing and SaaS offerings, and the ability to differentiate ServiceNow to customers.

Does this position require travel?

Yes, travel for training or meetings may occasionally be required.

What tasks will the Sales Development Representative perform?

Tasks include following up on marketing-generated leads, managing inbound leads, collaborating with marketing on demand generation campaigns, researching target accounts, maintaining contact information within the CRM, and using technology to manage marketing leads.

What are the work personas available at ServiceNow?

ServiceNow offers flexible work personas, which can include flexible remote or required in-office categories, depending on the nature of the work.

Are there accommodations available during the application process?

Yes, if candidates require a reasonable accommodation to complete any part of the application process, they can contact globaltalentss@servicenow.com for assistance.

Is ServiceNow an equal opportunity employer?

Yes, ServiceNow is an equal opportunity employer and considers all qualified applicants without regard to various protected categories.

What is the company culture like at ServiceNow?

ServiceNow promotes a distributed world of work with flexibility and trust, focusing on inclusivity and valuing diverse perspectives within the team.

A purpose-driven company. Making work, work better for people guides everything we do.

Technology
Industry
10,001+
Employees
2004
Founded Year

Mission & Purpose

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.

Culture & Values

  • Wow our customers

  • Win as a team

  • Create belonging

  • Stay hungry and humble

Benefits

  • Generous family leave

  • Flexible PTO

  • Matched donations

  • 401(k) matching

  • Annual learning stipends

  • Paid volunteer time