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Sales Engineer

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Gearset

30d ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    IT & Cybersecurity
  • Chicago
  • Quick Apply

AI generated summary

  • You should have pre-sales or sales engineering experience, technical aptitude, ability to simplify complex topics, knowledge of Git, and strong writing skills with attention to detail.
  • You will support users with Salesforce DevOps, run product demos, advise on best practices, debug issues, gather feedback, and collaborate with teams to enhance customer satisfaction and product quality.

Requirements

  • Have previous experience in either a technical pre-sales position or sales engineer position, ideally involving Salesforce backup solutions
  • Have a technical predisposition and the desire to learn
  • Proven technical ability to convey complex technical topics with simplicity
  • Proven knowledge of Git/Version control and software development practices
  • Can demonstrate exceptional writing skills and attention to detail

Responsibilities

  • You’ll become a subject-matter expert on Salesforce DevOps and on Gearset, providing support and advice to users as they implement our product and embed it into their teams.
  • You’ll run tailored product demos and guide technical discussions, confidently advising on everything from the intricacies of Git-based development to configuring continuous integration pipelines.
  • You’ll demonstrate how Gearset solves user’s challenges and ensure they receive world-class customer support.
  • You’ll work in a cross-functional team of developers, salespeople and marketers.
  • Your close user contact will also feed into our ongoing product development and be the voice of users throughout the company.
  • Work closely with our sales teams to maximise opportunities by building tailored plans that speak to the needs of our users and demonstrate the value of Gearset.
  • Debug complex issues and provide world-class technical support by developing a deep understanding of Gearset, Salesforce, our users and their challenges.
  • Provide consultative advice to our customers on best practices in DevOps and how to implement them with Gearset.
  • Be a customer champion, ensuring their views are represented in the company and driving continual improvement in user satisfaction.
  • Help improve the technical knowledge of our sales team, coaching them on new developments within Gearset and the wider Salesforce ecosystem.
  • Influence product development by working closely with our product, marketing and sales teams to collect and digest user feedback.
  • Maintain a laser focus on quality, with top-notch written and spoken communication.
  • Keep abreast of our competition, product development and changes to the ecosystem.
  • Contribute to our support documents to ensure they’re clear and accurate and research and write new content to fill any gaps.

FAQs

What is the salary range for the Sales Engineer position?

The on-target earnings for the Sales Engineer position range from $100,000 to $130,000, depending on experience.

What are the working hours for this role?

This is a full-time opportunity, working Monday to Friday.

Where is the Sales Engineer position located?

The position is based in our River North WeWork office, with the opportunity for flexible home working.

What kind of benefits does Gearset offer?

Gearset offers a generous benefits package including dental, vision, and healthcare plans, 401k matching, life insurance, and a personal development budget of up to $2,000 per year.

Is there any opportunity for professional growth in this role?

Yes, there is a generous personal development budget for courses, conferences, or other professional development opportunities.

How many vacation days do employees receive?

Employees receive a 25-day vacation allowance plus public holidays.

What experience is required for the Sales Engineer position?

Previous experience in a technical pre-sales position or sales engineer position is required, ideally involving Salesforce backup solutions.

What technical skills are necessary for the role?

Candidates should have a proven knowledge of Git/Version control, software development practices, and the ability to convey complex technical topics with simplicity.

How does the role contribute to product development?

The Sales Engineer will collect and digest user feedback and work closely with the product, marketing, and sales teams to influence product development.

Is there support for commuting expenses?

Yes, Gearset offers a Commute Benefits Program to save money on your commute to work.

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Gearset

The complete DevOps solution for every Salesforce team.

Technology
Industry
51-200
Employees
2015
Founded Year

Mission & Purpose

Gearset is the only platform you need for unparalleled Salesforce deployment success, continuous delivery, automated testing and backups. Gearset is the complete Salesforce DevOps solution for Admins, Developers, Architects, and Release Managers building on Salesforce. Accelerate project delivery and improve collaboration with: - Metadata deployments - Fully integrated backup and restore - Data deployments and compliance - Continuous integration and version control - Automated release pipeline - Change monitoring and testing Built on a deep understanding of your Salesforce data and metadata relationships, Gearset is the only solution designed to fully integrate DevOps into your release pipeline. Founded in 2015 by DevOps experts, Gearset is designed to help every Salesforce team apply DevOps best practices to their development and release process, so they can rapidly and securely deliver higher-quality projects. With inbuilt intelligence that solves the fundamental challenges of Salesforce DevOps, Gearset is a uniquely reliable solution trusted by more than 1000 companies, including McKesson, Accenture and IBM.