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Sales Implementation Specialist, Senior

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Blue Shield of California

6d ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • El Dorado Hills

AI generated summary

  • You need a bachelor's degree or equivalent, 5+ years of experience, strong communication skills, employer group implementation experience, proficiency in Microsoft Office, and familiarity with Salesforce and Jira.
  • You will manage client onboarding, create project plans, provide implementation strategy input, develop educational materials, and identify process improvements post-enrollment.

Requirements

  • Requires a bachelor's degree or equivalent experience
  • Requires at least 5 years of prior relevant experience
  • Requires experience in explaining complex concepts, ideas, and solutions for processes, products, and capabilities to a wide range of audiences
  • Requires employer group implementation experience
  • Requires experience with Microsoft Office tools (Word, Excel, Access, PowerPoint) and the ability to quickly learn new tools, software, and applications to develop new processes that improve performance and efficiency
  • Experience with Salesforce.com applications and Jira is a plus

Responsibilities

  • Manage delivery of partially customized internal enrollment activities from sale close to launch for client implementations and complex renewals
  • Create minimally customized project plan incorporating existing processes to ensure all milestones are achieved and prevent missing key deliverables
  • Provide input and recommendations on implementation strategy through client meetings (Brokers, Client Groups, and/or HR) to ensure a successful onboarding
  • Assists with development of minimally customized collateral used to educate client/broker on the enrollment through billing process
  • Post enrollment period, responsible for the identification and implementation of process improvements such as: modernizing client collateral and artifacts, optimization of internal enrollment processes, creation of improved performance measures, etc

FAQs

What is the primary responsibility of the Sales Implementation Specialist, Senior?

The primary responsibility is the successful onboarding of groups with Shared Advantage and Fully Insured funding types across Commercial Markets, as well as managing complex renewals.

Who does the Sales Implementation Specialist, Senior report to?

The Sales Implementation Specialist, Senior reports to the Senior Manager of Implementation.

What experience is required for this role?

The role requires at least a bachelor's degree or equivalent experience and a minimum of 5 years of prior relevant experience.

What types of clients will the Sales Implementation Specialist, Senior work with?

They will work with Brokers, Client Groups, and/or HR to ensure successful onboarding and implementation strategies.

What tools should candidates be proficient in for this position?

Candidates should be proficient in Microsoft Office tools (Word, Excel, Access, PowerPoint) and should have knowledge of Salesforce.com applications and Jira is a plus.

What initiative will the Sales Implementation Specialist, Senior be involved in post-enrollment?

They will be responsible for identifying and implementing process improvements, such as modernizing client collateral and artifacts, optimizing internal enrollment processes, and creating improved performance measures.

What is the workplace model for this position?

The workplace model is hybrid, where employees are expected to work from a business unit-approved office at least two times per month for roles below Director-level.

Are there any specific physical requirements for this job?

Yes, the role involves a sedentary activity level, predominantly desk work, either in an office environment or from home.

How does Blue Shield of California ensure an inclusive work environment?

Blue Shield of California is committed to providing reasonable accommodations for employees with medical conditions and respecting diverse needs to create a supportive workplace.

What values does Blue Shield of California prioritize in its workplace culture?

The organization values honesty, humanity, and courage, emphasizing ethical standards, effective communication, and commitment to ambitious goals.

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Blue Shield of California

#WeNeverStop #WhoWeStandFor #BlueShieldCares #WhatWeStandFor #QuienesSomos #SiempreAdelante #ProudToBeBSCA

Finance
Industry
5001-10,000
Employees
1939
Founded Year

Mission & Purpose

Blue Shield of California strives to create a healthcare system worthy of its family and friends that is sustainably affordable. Blue Shield of California is a tax-paying, nonprofit, independent member of the Blue Shield Association with 4.7 million members, 7,800 employees, and $22.9 billion in annual revenue. Founded in 1939 in San Francisco and now headquartered in Oakland, Blue Shield of California and its affiliates provide health, dental, vision, Medicaid and Medicare healthcare service plans in California. Blue Shield of California complies with applicable state laws and federal civil rights laws, and does not discriminate on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability.