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Sales Learning & Development Trainer

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Danone

18d ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    People, HR & Administration
  • White Plains
    Remote

AI generated summary

  • You need a Bachelor's degree, 5+ years in sales, strong performance record, excellent communication, problem-solving, and organizational skills, plus a collaborative, motivated, and tech-savvy approach.
  • You will assess training needs, develop and deliver learning programs, coach sales members, collaborate across functions, and evaluate training effectiveness to enhance sales force capabilities.

Requirements

  • Minimum qualifications:
  • • Bachelor’s degree
  • • 5+ years of sales experience
  • • Participation in activities outside of core job responsibilities (e.g. FIT team member, regional sales trainer)
  • • Proven sales performance track record of success (e.g. meet or exceed goal attainment, being at the top of the ranking, career progression)
  • Success factors:
  • • Deliver results
  • • Problem solver
  • • Self Motivator
  • • Highly Organized
  • • Negotiation skills
  • • Strong communication skills
  • • Advanced selling skills
  • • Collaborates well with others
  • • “Can-do” attitude
  • • Effective time management skills
  • • Excellent customer service skills
  • • Quick learner
  • • Establishes credibility and rapport quickly with both internal and external stakeholders
  • • Shows natural leadership
  • • Adept and confident with technology

Responsibilities

  • 1. Learning & development (L&D) of the sales force
  • a. Perform needs assessment, in conjunction with sales management, to define learning objectives, design, develop and deliver learning solutions for new and existing members of the sales force
  • b. Deliver and facilitate learning and coaching through different mediums (instructor-led, field-based, self-study and eLearning) to meet adult learning needs
  • c. Initiate and support on-boarding of new Territory Managers by developing and continually updating a tailored on-boarding program in collaboration with Sales, Marketing, Medical & Scientific Affairs and HR
  • d. Develop methods and procedures for evaluation, measurement and reporting to ensure effectiveness and success of training programs
  • e. Work with Senior Manager Healthcare Excellence and cross-functional teams to develop National Sales Meeting objectives, agenda, content when applicable and outcomes of the meeting. Measure NSM effectiveness through surveys and other means where applicable.
  • 2. Coaching and skill enhancement of the sales force
  • a. Work with manager to develop individual coaching plan for each sales new hire (annual plan, based on identified gaps in the Individual Development Plan (IDP), personal development objectives and company initiatives (e.g. Commitment Spiral, Territory Business Planning)
  • b. Individual sales coaching of sales members, based on coaching plan & monitoring of development
  • c. Conduct field ride-alongs (virtual or in-person) with sales members when needed
  • d. Deliver field ride along feedback to direct manager
  • e. Collaborate with sales managers to maximize learning and development of sales members
  • f. Participate in management development courses for the Regional Access Managers, Sales Managers and National Accounts Managers
  • 3. Assess and search for the best tools and mechanisms for evaluation and development
  • a. Support individual training needs of all sales members in collaboration with direct managers
  • b. Identify CBU-wide training needs (partner with HR and Sales Management to support annual assessment of sales force competencies thru an enhanced field activity report)
  • c. Collaborate with global colleagues to share best practices and leverage existing proven sales training and development processes
  • 4. Cross-functional responsibilities:
  • a. Act as point of contact for Marketing to ensure that marketing messages are aligned with Nutricia’s sales technique (currently Commitment Spiral).
  • b. Act as point of contact for Medical Affairs to ensure that product training interlinks with Nutricia’s sales technique (currently Commitment Spiral).
  • c. Act as point of contact for HR and Sales Management to align sales force development with company-wide development programs (leadership development, management development)
  • 5. Miscellaneous Duties
  • a. Work with Senior Manager Healthcare Excellence and VP of Sales to assist in attainment of broader objectives
  • b. Support WISE activities in the sales organization
  • c. Other duties as assigned

FAQs

What is the primary role of the Sales Learning & Development Trainer?

The primary role is to train and develop both new and current sales members on various topics related to disease-state, product portfolio, selling skills, competitive landscape, and account-based selling strategies among others.

What percentage of the Sales Trainer's time is spent on virtual and field ride-alongs?

The Sales Trainer spends 10% of their time conducting virtual and field ride-alongs to coach and develop sales members.

Is travel required for this position?

Yes, the position requires regular domestic travel, approximately 40%, to interface with sales members and customers, as well as involvement in in-person meetings at the corporate office.

What are some of the key responsibilities of the Sales Learning & Development Trainer?

Key responsibilities include assessing training needs, developing learning solutions, delivering training and coaching, collaborating with cross-functional teams, and measuring training effectiveness.

What qualifications are needed to apply for this position?

Minimum qualifications include a Bachelor's degree, at least 5 years of sales experience, participation in activities outside core job responsibilities, and a proven track record of sales performance.

What skills are necessary for success in this role?

Necessary skills include strong communication and negotiation skills, advanced selling skills, organization and time management capabilities, and the ability to collaborate effectively with others.

What type of work environment can a candidate expect?

The candidate can expect a remote work environment with regular domestic travel while involving computer and telephone responsibilities for training and support activities.

What are the base compensation and benefits for this position?

The base compensation range is $100,000 - $125,000, and Danone North America offers a performance-based bonus and a comprehensive benefits package, including medical, dental, vision, and paid parental bonding leave.

Does this role have supervisory responsibilities?

No, the position does not have direct reports or personnel management responsibilities, but oversees training activities of Territory Managers during classes and ride-alongs.

What are the desired characteristics of a candidate for this position?

Desired characteristics include being results-oriented, a problem solver, self-motivated, highly organized, and possessing strong communication skills, along with a "can-do" attitude and leadership qualities.

Food and Beverage Manufacturing

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

Danone is a leading multi-local food and beverage company building on health-focused and fast-growing categories in 3 businesses: Essential Dairy & Plant-Based products, Waters and Specialized Nutrition. With its ‘One Planet. One Health’ frame of action, which considers the health of people and the planet as intimately interconnected, Danone aims to inspire healthier and more sustainable eating and drinking practices. To accelerate this food revolution and create superior, sustainable, profitable value for all its stakeholders, Danone has defined nine 2030 Goals, and paved the way as the first listed company to adopt the “Entreprise à Mission” status in France. With a purpose to bring health through food to as many people as possible, and corresponding social, societal and environmental objectives set out in its articles of association, Danone commits to operating in an efficient, responsible and inclusive manner, in line with the Sustainable Development Goals (SDGs) of the United Nations. By 2025, Danone aims to become one of the first multinational companies to obtain B CorpTM certification. With more than 100,000 employees, and products sold in over 120 markets, Danone generated €25.3 billion in sales in 2019. Danone’s portfolio includes leading international brands (Actimel, Activia, Alpro, Aptamil, Danette, Danio, Danonino, evian, Nutricia, Nutrilon, Volvic, among others) as well as strong local and regional brands (including AQUA, Blédina, Bonafont, Cow & Gate, Horizon Organic, Mizone, Oikos, Prostokvashino, Silk, Vega). Listed on Euronext Paris and present on the OTCQX market via an ADR (American Depositary Receipt) program, Danone is a component stock of leading sustainability indexes including the ones managed by Vigeo Eiris and Sustainalytics, as well as the Ethibel Sustainability Index, the MSCI ESG Indexes, the FTSE4Good Index Series, Bloomberg Gender Equality Index, and the Access to Nutrition Index.

Culture & Values

  • Humanism

    At Danone, people are at the heart of everything we do.

  • Openness

    We welcome new ideas from the world we live in.

  • Proximity

    We believe that building close relationships leads to better understanding and trust.

  • Enthusiasm

    We are passionnate about bringing health through food to as many people as possible.