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Sales Manager

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Mindspace

Feb 10

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Berlin

AI generated summary

  • You must have B2B sales experience, excellent communication skills, strong multitasking and decision-making abilities, problem-solving skills, and the capacity to build client trust while managing projects efficiently.
  • You will qualify leads, propose solutions, maintain customer communication, ensure smooth onboarding, analyze sales targets, address payment issues, and support customer experience.

Requirements

  • Experience in B2B sales
  • Excellent team player
  • Strong Extensive experience working with various companies and stakeholders
  • Excellent oral and written communication skills
  • A ‘can do’ approach!
  • Multitasking is a must! You must be able to balance multiple projects at the same time and adhere to strict deadlines (strong time management skills are key)
  • Strong decision-maker: you need to be able to make considered, responsible decisions on a whim when things don’t go according to plan
  • You must be a thorough, self-aware worker who’s able to recognize errors and take the necessary steps to correct them
  • Getting the job done – no matter the cost – is critical. You should be a practical, creative, quick thinker who is aware that others are counting on you!
  • Problem solver – you are a highly resourceful thinker who is quick on their feet and a fast learner
  • Ability to gain the trust and confidence of a wide range/types of clients
  • Ability to work independently based on targets and goals, and raise any flags in time
  • Ability to adjust quickly to a fast-paced, changing environment
  • Ability to plan ahead with a clear focus on execution

Responsibilities

  • Qualify SMB leads - convert them to tours and closed deals (inbound & outbound)
  • Understand the customer’s needs, ensuring that solution that is provided matches customer expectations across all areas - functional, service, timeline, budget, quality, etc.
  • Provide a suitable proposal offer (Office+AR), based on Mindspace guidelines
  • Follow up with the customer, maintaining a consistent, open channel
  • Work closely with the Community Manager to achieve smooth onboarding
  • Analyze and optimize sales targets (Office+AR) for each SMB customer
  • Identify new needs/challenges for the customer and forecast future expansion
  • Make sure any payment issues are taken care of on a monthly basis
  • Execute SMB retention plan
  • Support the Customer Experience team in terms of member support and service

FAQs

What are the primary responsibilities of a Sales Manager at Mindspace?

A Sales Manager at Mindspace is responsible for pre-sales and sales, customer success, retention, upselling, qualifying leads, understanding customer needs, providing proposals, and collaborating with the Community Manager for smooth onboarding.

What kind of experience is required for this position?

Candidates should have experience in B2B sales, a strong background working with various companies and stakeholders, and excellent oral and written communication skills.

Is teamwork valued at Mindspace?

Yes, being an excellent team player is an essential attribute for the ideal Mindspacer candidate.

What are some critical competencies for success in this role?

Critical competencies include multitasking, strong decision-making, problem-solving, the ability to gain trust from clients, and the ability to work independently while managing targets.

What kind of benefits does Mindspace offer its employees?

Mindspace offers generous annual leave, meal benefits via a lunch card, gift vouchers on birthdays and Christmas, access to a mental health app, subsidized public transport subscriptions, and engaging team events.

Is there an opportunity for career growth at Mindspace?

Yes, Mindspace emphasizes long-term career opportunities and personal growth for its employees.

How does Mindspace ensure a smooth onboarding process for new employees?

Mindspace provides a thorough onboarding process to ensure swift integration into the team.

What is the work environment like at Mindspace?

Mindspace fosters an inspiring and nurturing environment with a great vibe, employee wellbeing, and a diverse community, all while prioritizing hospitality in the workspace.

What is the approach Mindspace takes toward employee well-being?

Mindspace is committed to employee well-being and offers a range of benefits and support, including a mental health app and engaging team events.

Are there performance metrics for a Sales Manager at Mindspace?

Yes, the Sales Manager is expected to analyze and optimize sales targets for each SMB customer and execute retention plans.

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Mindspace

Boutique flex spaces, presenting a global mindset with a local flavor.

Real Estate
Industry
51-200
Employees
2014
Founded Year

Mission & Purpose

Mindspace is a provider of flexible coworking spaces that cater to the needs of modern businesses and professionals. They offer a range of creative and collaborative work environments, including private offices, hot desks, and meeting rooms, designed to foster productivity and community. The ultimate mission of Mindspace is to create inspiring, flexible workspaces that enhance the work experience and drive business success. Their purpose is to provide a dynamic and supportive environment where individuals and companies can thrive, innovate, and connect with like-minded professionals.