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Sales Manager

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Reiss

Oct 18

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Dublin

Requirements

  • Previous experience of supervising a team
  • Strong background in a customer facing role ideally within a premium or luxury environment
  • Ability to guide and coach others
  • Flexibility and ability to adapt to changing priorities
  • Ability to work in a fast-paced retail environment
  • Have excellent communication and interpersonal skills
  • Have excellent organisational and decision-making skills
  • Excels under pressure

Responsibilities

  • Delivering a premium, genuine and tailored customer service experience which exceeds our customers' expectations
  • You act as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
  • Drive sales by monitoring the team's KPIs and leading by example with exceptional service
  • Work with the store leadership team to ensure clarity of business plan is cascaded throughout the team
  • Providing an in depth knowledge of our brand and our products to our customers and your team
  • Actively engage and undertake duties that supports the store operations
  • Delivering team briefs and contribute to team meetings
  • Supporting the store management in assisting with team development

FAQs

What qualities are you looking for in a candidate for the Sales Manager position?

We are looking for candidates with previous experience supervising a team, a strong background in customer-facing roles in premium or luxury environments, excellent communication and interpersonal skills, and the ability to guide and coach others.

Is experience in luxury retail necessary for this role?

While not mandatory, a strong background in a premium or luxury retail environment is ideal for the Sales Manager position.

What are the main responsibilities of the Sales Manager?

The Sales Manager will deliver exceptional customer service, inspire and guide the team, drive sales by monitoring KPIs, ensure clarity of business plans, provide in-depth product knowledge, support store operations, and assist with team development.

What type of training and development programs does Reiss offer?

Reiss provides structured training and development programs to support employee growth and skill enhancement.

What is the employee discount for staff members?

Employees receive a discount of up to 75% on Reiss products.

How many days of holiday do employees receive?

Employees are entitled to 25 days of holiday each year.

Are there any additional bonuses available to employees?

Yes, there are various bonus schemes including sales and service bonuses, refer a friend bonuses, and long service bonuses.

Does Reiss promote diversity and inclusion in the workplace?

Yes, Reiss is committed to promoting diversity and ensures that all people processes are fair, transparent, and promote equality of opportunity for all candidates.

Do I need to meet all the requirements listed to apply for the Sales Manager position?

No, we encourage candidates to apply even if they don't meet all the requirements, as we value cultural fit and a learning mindset.

What kind of support does Reiss provide for employee well-being?

Reiss offers Employee Assistance Programmes, including Retail Trust and Life Works, to support employee well-being.

Retail & Consumer Goods
Industry
1001-5000
Employees
1971
Founded Year

Mission & Purpose

PREMIUM, QUALITY, TIMELESS The Reiss philosophy centers on creating and producing directional, design-led menswear, womenswear and accessories. Reiss prides itself with an uncompromising commitment to delivering innovative, original products combining exceptional design, quality and value. At the heart of our business are our people. We all have a part to play in our continued success. Our people values are integral to this and support the entrepreneurial spirit that Reiss was built on: FOCUS Is all about having a clear sense of what needs to be achieved to succeed and exceed, having a strong perspective on your area of the business or your role, and knowing how you can move it forward. PASSION Is all about being committed and taking pride in your approach to your role and the brand, going the extra mile and inspiring others. DRIVE Is all about how you will make things happen as you strive for excellence, being self – motivated, ambitious and accountable for your actions.

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