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Sales Operations Analyst

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Canonical

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    Data
  • Munich
    Remote

AI generated summary

  • You need a strong academic record, sales ops experience in tech, skills in data quality, and proficiency with Salesforce. Strong communication and problem-solving abilities are essential.
  • You will support global sales operations, ensure data accuracy, enhance processes, report metrics to stakeholders, assist the sales team with CRM, deliver analytics, and streamline processes.

Requirements

  • An exceptional academic track record from high school and university
  • Experience in a sales operations/sales order processing role
  • Experience in a technology subscription-based business
  • Experience driving data quality improvement
  • Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
  • Excellent problem-solving and analytical skills
  • Ability to work productively with stakeholders at all levels of the organization on a global scale
  • Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance and Marketing teams
  • Experience with Salesforce or similar CRM
  • Ability to travel internationally twice a year, for company events up to two weeks long

Responsibilities

  • Support all aspects of the day-to-day operations of the sales function globally
  • Review opportunities for accuracy and provision orders on successful closure of a deal
  • Support the Sales Operations Manager to improve sales data quality and processes
  • Report on data quality metrics to executive level stakeholders
  • Implement surveys and define metrics for executive level stakeholders
  • Support the sales team globally on CRM and other sales operations systems
  • Deliver sales metrics, dashboards and other ad-hoc analytical tasks
  • Lead automation and streamline the Lead to Order process

FAQs

Do we support remote work?

Yes, this role is based remotely in the EMEA region.

What are the main responsibilities of the Sales Operations Analyst?

The main responsibilities include supporting day-to-day sales operations, reviewing opportunities for accuracy, improving sales data quality and processes, reporting on data metrics, and leading automation efforts within the Lead to Order process.

What qualifications are needed for this role?

We are looking for an exceptional academic track record, experience in a sales operations role, experience in a technology subscription business, and strong problem-solving and analytical skills.

Is experience with Salesforce required?

Yes, experience with Salesforce or a similar CRM is a requirement for this role.

How often will I need to travel for this position?

You will need to travel internationally twice a year for company events, which can last up to two weeks.

What benefits does Canonical offer its employees?

Canonical offers a personal learning and development budget, annual compensation reviews, recognition rewards, holiday leave, maternity and paternity leave, an Employee Assistance Program, and opportunities to travel to new locations for team events.

How does Canonical measure the success of this role?

Success in this role is measured by increasing the velocity of deals and improving the quality of CRM data used for key business decisions.

Is there an opportunity for professional development?

Yes, Canonical provides a personal learning and development budget of USD 2,000 per year for all team members.

What is the company culture like at Canonical?

Canonical fosters a culture of excellence and innovation, ensuring a diverse workplace free from discrimination. We value collaboration even in a distributed work environment.

Does Canonical have a performance-driven bonus structure?

Yes, Canonical offers a performance-driven annual bonus or commission based on individual and company performance.

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Canonical

Enterprise open source, secured and delivered by the publisher of Ubuntu.

Technology
Industry
501-1000
Employees
2004
Founded Year

Mission & Purpose

Canonical is a technology company known for developing and supporting Ubuntu, a popular open-source operating system. The company focuses on providing reliable, secure, and cost-effective solutions for cloud computing, IoT, and containers. By leveraging open-source technologies, Canonical aims to enable innovation and digital transformation for businesses and developers worldwide. The company is committed to ensuring high performance and scalability, promoting the adoption of open-source software, and fostering a global community of users and contributors.

Benefits

  • Remote working

    Canonical has been a fully distributed organisation since its origin in 2004. Digital collaboration allows us to enjoy our home environment and work with the best in the world in our domain. We meet each other at least twice per year during in-person sprints to nurture cross-team relationships.

  • We build trust

    Zero commute means more time for the things you enjoy. At the same time, we have very high expectations of commitment and independent execution. We invest in people who are self-driven, motivated and highly organised. We take our responsibility for the most critical elements of open infrastructure very seriously, and we are committed to quality in every aspect of our product and services.

  • We engineer excellence

    We aspire to lead on the global stage. There’s no other way to describe it than hard work, hard challenges and hard competition. You will need to show that you can compete in deeply challenging intellectual fields. Your colleagues are aiming for the top, and they depend on you to set the same standard in your area of responsibility. That’s tough but incredibly satisfying. We value those who take ownership of their area and take opportunities to be exceptional.

  • We travel

    We optimise our team structure for time zone overlap. Collaboration and inspiration takes time to fully develop but leadership at Canonical means building cross-team relationships. We nurture those relationships through regular global summits which bring diverse teams or their leaders together. We host these events around the world to discover great places to explore and appreciate in the process. Team events have taken place in Vancouver, Brugge, New York, Budapest, Orlando, Cape Town, Warsaw, Seoul, Paris, Portland, Lyon, London, Toronto and many more.