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Sales Operations Analyst

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Canonical

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    Data
  • Düsseldorf
    Remote

AI generated summary

  • You need a strong academic background, sales operations experience in tech, data quality skills, CRM knowledge, and the ability to collaborate globally. Travel is required twice yearly.
  • You will manage daily sales operations, ensure data accuracy, support CRM systems, report on metrics, and streamline the Lead to Order process while assisting the sales team globally.

Requirements

  • An exceptional academic track record from high school and university
  • Experience in a sales operations/sales order processing role
  • Experience in a technology subscription-based business
  • Experience driving data quality improvement
  • Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
  • Excellent problem-solving and analytical skills
  • Ability to work productively with stakeholders at all levels of the organization on a global scale
  • Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance and Marketing teams
  • Experience with Salesforce or similar CRM
  • Ability to travel internationally twice a year, for company events up to two weeks long

Responsibilities

  • Support all aspects of the day-to-day operations of the sales function globally
  • Review opportunities for accuracy and provision orders on successful closure of a deal
  • Support the Sales Operations Manager to improve sales data quality and processes
  • Report on data quality metrics to executive level stakeholders
  • Implement surveys and define metrics for executive level stakeholders
  • Support the sales team globally on CRM and other sales operations systems
  • Deliver sales metrics, dashboards and other ad-hoc analytical tasks
  • Lead automation and streamline the Lead to Order process

FAQs

What is the job title for this position?

The job title for this position is Sales Operations Analyst.

Where is this role located?

This role is based remotely in the EMEA region.

What are the main responsibilities of a Sales Operations Analyst at Canonical?

The main responsibilities include supporting day-to-day sales operations, reviewing opportunities for accuracy, improving sales data quality, reporting on data quality metrics, implementing surveys, supporting the sales team on CRM systems, delivering sales metrics and dashboards, and leading automation of processes.

What qualifications are required for this role?

Candidates should have an exceptional academic track record, experience in a sales operations or order processing role, experience in a technology subscription-based business, and experience driving data quality improvement. Analytical skills and the ability to work with stakeholders at all levels are also essential.

Is experience with Salesforce or a similar CRM necessary?

Yes, experience with Salesforce or a similar CRM is required for this role.

How often will travel be required for this position?

The role requires the ability to travel internationally twice a year for company events, which can last up to two weeks.

What benefits does Canonical offer to its employees?

Canonical offers several benefits including a distributed work environment, a personal learning and development budget, annual compensation reviews, recognition rewards, holiday leave, maternity and paternity leave, an Employee Assistance Programme, and opportunities for travel.

How does Canonical approach diversity and inclusion in hiring?

Canonical is an equal opportunity employer and fosters a workplace free from discrimination, valuing diversity of experience, perspectives, and backgrounds.

What is the company's stance on performance reviews and compensation?

Canonical revisits compensation annually, and more often for graduates and associates, to recognize outstanding performance, which includes a performance-driven annual bonus or commission.

What type of company culture does Canonical promote?

Canonical promotes a culture of excellence and innovation, encouraging a remote work environment that challenges employees to think differently, work smarter, and learn new skills.

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Canonical

Enterprise open source, secured and delivered by the publisher of Ubuntu.

Technology
Industry
501-1000
Employees
2004
Founded Year

Mission & Purpose

Canonical is a technology company known for developing and supporting Ubuntu, a popular open-source operating system. The company focuses on providing reliable, secure, and cost-effective solutions for cloud computing, IoT, and containers. By leveraging open-source technologies, Canonical aims to enable innovation and digital transformation for businesses and developers worldwide. The company is committed to ensuring high performance and scalability, promoting the adoption of open-source software, and fostering a global community of users and contributors.

Benefits

  • Remote working

    Canonical has been a fully distributed organisation since its origin in 2004. Digital collaboration allows us to enjoy our home environment and work with the best in the world in our domain. We meet each other at least twice per year during in-person sprints to nurture cross-team relationships.

  • We build trust

    Zero commute means more time for the things you enjoy. At the same time, we have very high expectations of commitment and independent execution. We invest in people who are self-driven, motivated and highly organised. We take our responsibility for the most critical elements of open infrastructure very seriously, and we are committed to quality in every aspect of our product and services.

  • We engineer excellence

    We aspire to lead on the global stage. There’s no other way to describe it than hard work, hard challenges and hard competition. You will need to show that you can compete in deeply challenging intellectual fields. Your colleagues are aiming for the top, and they depend on you to set the same standard in your area of responsibility. That’s tough but incredibly satisfying. We value those who take ownership of their area and take opportunities to be exceptional.

  • We travel

    We optimise our team structure for time zone overlap. Collaboration and inspiration takes time to fully develop but leadership at Canonical means building cross-team relationships. We nurture those relationships through regular global summits which bring diverse teams or their leaders together. We host these events around the world to discover great places to explore and appreciate in the process. Team events have taken place in Vancouver, Brugge, New York, Budapest, Orlando, Cape Town, Warsaw, Seoul, Paris, Portland, Lyon, London, Toronto and many more.