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Sales Operations Analyst

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Canonical

10d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Sales & Business Development
    Data
  • Hamburg
    Remote

AI generated summary

  • You need a strong academic background, sales ops experience in a tech subscription business, data quality skills, problem-solving ability, and CRM experience. Must communicate effectively globally.
  • You will manage daily sales operations, ensure opportunity accuracy, support CRM use, analyze data quality, report metrics, implement surveys, and streamline the Lead to Order process.

Requirements

  • An exceptional academic track record from high school and university
  • Experience in a sales operations/sales order processing role
  • Experience in a technology subscription-based business
  • Experience driving data quality improvement
  • Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
  • Excellent problem-solving and analytical skills
  • Ability to work productively with stakeholders at all levels of the organization on a global scale
  • Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance and Marketing teams
  • Experience with Salesforce or similar CRM
  • Ability to travel internationally twice a year, for company events up to two weeks long

Responsibilities

  • Support all aspects of the day-to-day operations of the sales function globally
  • Review opportunities for accuracy and provision orders on successful closure of a deal
  • Support the Sales Operations Manager to improve sales data quality and processes
  • Report on data quality metrics to executive level stakeholders
  • Implement surveys and define metrics for executive level stakeholders
  • Support the sales team globally on CRM and other sales operations systems
  • Deliver sales metrics, dashboards and other ad-hoc analytical tasks
  • Lead automation and streamline the Lead to Order process

FAQs

Do we support remote work?

Yes, this role will be based remotely in the EMEA region.

What is the primary focus of the Sales Operations Analyst role?

The primary focus is to help Canonical sales teams achieve their business goals by driving continuous process and data quality improvement.

What qualifications are required for this role?

An exceptional academic track record, experience in a sales operations/sales order processing role, and experience in a technology subscription-based business are required.

Is experience with CRM systems necessary?

Yes, experience with Salesforce or a similar CRM is required for this position.

Will I need to travel for this job?

Yes, the role requires the ability to travel internationally twice a year for company events lasting up to two weeks.

How is success measured in this role?

Success is measured against increasing the velocity of deals and the quality of Customer Relationship Management (CRM) data used for making key business decisions.

What kind of training or development opportunities does Canonical offer?

Canonical provides a personal learning and development budget of USD 2,000 per year.

How often does Canonical review compensation?

Compensation is revisited annually, with more frequent reviews for graduates and associates to ensure outstanding performance is recognized.

Is there support for parental leave?

Yes, Canonical offers maternity and paternity leave.

How does Canonical promote diversity in the workplace?

Canonical is committed to fostering a workplace free from discrimination and values the diversity of experience, perspectives, and backgrounds.

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Canonical

Enterprise open source, secured and delivered by the publisher of Ubuntu.

Technology
Industry
501-1000
Employees
2004
Founded Year

Mission & Purpose

Canonical is a technology company known for developing and supporting Ubuntu, a popular open-source operating system. The company focuses on providing reliable, secure, and cost-effective solutions for cloud computing, IoT, and containers. By leveraging open-source technologies, Canonical aims to enable innovation and digital transformation for businesses and developers worldwide. The company is committed to ensuring high performance and scalability, promoting the adoption of open-source software, and fostering a global community of users and contributors.

Benefits

  • Remote working

    Canonical has been a fully distributed organisation since its origin in 2004. Digital collaboration allows us to enjoy our home environment and work with the best in the world in our domain. We meet each other at least twice per year during in-person sprints to nurture cross-team relationships.

  • We build trust

    Zero commute means more time for the things you enjoy. At the same time, we have very high expectations of commitment and independent execution. We invest in people who are self-driven, motivated and highly organised. We take our responsibility for the most critical elements of open infrastructure very seriously, and we are committed to quality in every aspect of our product and services.

  • We engineer excellence

    We aspire to lead on the global stage. There’s no other way to describe it than hard work, hard challenges and hard competition. You will need to show that you can compete in deeply challenging intellectual fields. Your colleagues are aiming for the top, and they depend on you to set the same standard in your area of responsibility. That’s tough but incredibly satisfying. We value those who take ownership of their area and take opportunities to be exceptional.

  • We travel

    We optimise our team structure for time zone overlap. Collaboration and inspiration takes time to fully develop but leadership at Canonical means building cross-team relationships. We nurture those relationships through regular global summits which bring diverse teams or their leaders together. We host these events around the world to discover great places to explore and appreciate in the process. Team events have taken place in Vancouver, Brugge, New York, Budapest, Orlando, Cape Town, Warsaw, Seoul, Paris, Portland, Lyon, London, Toronto and many more.