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Sales Operations Analyst II

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Columbia Sportswear Company

14d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Sales & Business Development
  • Carlsbad
  • Quick Apply

AI generated summary

  • You need a high school diploma, 3-5 years in logistics/operations, 2 years in sales support, advanced Excel, Full Circle/ERP knowledge, and proficiency in MS Office and SharePoint.
  • You will manage sales calendars, oversee data uploads, support sales and events, maintain pricing, communicate with reps, and coordinate logistics for meetings and trade shows.

Requirements

  • High school diploma or equivalent; bachelor’s degree helpful but not required
  • Apparel industry experience preferred
  • 3 to 5 years of experience in Logistics/Operations or similar
  • Minimum of 2 years of experience in wholesale sales operations and/or sales support role
  • Proficient computer skills, including proficiency in MS Office (Word/Excel) and MS Outlook
  • Advanced Excel skills required
  • Ability to manage multiple projects and priorities
  • Proven proficiency with Full Circle or ERP required
  • Power Bi experience helpful
  • Proficiency with SharePoint (navigation, editing lists, retrieving information, etc.)

Responsibilities

  • Maintain and update the Sales Calendar, including department deadlines, MAP/sales promotions, sales events, and seasonal deadlines.
  • Oversee SharePoint for wholesale, including Consolidated Master, GOA, SIS, and SOPs.
  • Manage NuOrder B2B maintenance and seasonal product catalog build/pricing updates.
  • Create, update, and publish SOPs to support the sales team.
  • Monitor MAP policy adherence and communicate updates.
  • Update special pricing in ERP during seasonal MAP promo periods.
  • Send bi-weekly Delayed Management Report communication for all territories.
  • Manage 3rd party data uploads seasonally.
  • Collaborate with internal and external sales reps to facilitate seasonal sell-ins.
  • Coordinate with Production, Shipping, Allocation, Account Ops, and Sales Reps to ensure best practices and compliance.
  • Monitor and maintain open orders, keeping sales reps and customers informed about status (backorders, cancellations, adjustments, credit holds, etc.).
  • Communicate SMU UPC and style setups to customers before order deadlines.
  • Inform internal and external reps of dropped and changed styles.
  • Provide return authorizations for warranty and product issues.
  • Collaborate with customers and prAna accounting on credit issues, invoicing, and terms.
  • Ensure accounts receive necessary photo assets and marketing copy for digital selling on time.
  • Develop and monitor event/meeting project plans.
  • Track event budgets, including cost estimates, spending, and adherence to budget, and prepare management reports.
  • Manage relationships with vendors (caterers, rental companies, staffing services, transportation, hotels, conference sites).
  • Coordinate internal team support for event materials, equipment, and venue setup.
  • Organize transportation and hotel arrangements for attendees, including venue reservations, hotel bookings, airline travel, and miscellaneous expenses.
  • Oversee A/V and staging setup for fashion shows, general sessions, break-out meetings, and product rotations.
  • Plan and coordinate off-site activities and meals, including transportation.
  • Manage event staffing, scheduling, and coordinate with Marketing team to oversee outside vendors and staff.
  • Attend and supervise events/meetings to ensure efficient execution and resolve issues.
  • Ensure all materials and equipment for events are in place and address any deficiencies.
  • Organize cross-department support and track progress through weekly meetings.
  • Assist Merchandising/Design teams with Fashion Show logistics.
  • Keep meetings and activities on schedule during events, addressing any issues.
  • Assist at trade shows, provide front desk support and show line assistance as needed.
  • Perform additional tasks as assigned.

FAQs

What is the work arrangement for this position?

This is a hybrid role based out of our HQ in Carlsbad, CA, with an in-office expectation of 3 days a week.

What are the primary responsibilities of the Sales Operations Analyst II?

The primary responsibilities include supporting the wholesale sales team’s operational processes, managing master data files, overseeing the prAna B2B system, coordinating sales meetings and trade shows, and collaborating with various internal teams.

Is prior experience in the apparel industry required?

While apparel industry experience is preferred, it is not strictly required.

What qualifications are needed for this position?

A high school diploma or equivalent is required, with 3 to 5 years of experience in Logistics/Operations or a similar field, and a minimum of 2 years in a wholesale sales operations and/or support role.

What software skills are required for this role?

Proficient computer skills are required, especially in MS Office (Word/Excel), along with advanced Excel skills. Experience with Full Circle or ERP systems is necessary, and Power BI experience is helpful.

Will the Sales Operations Analyst II manage budgets for events?

Yes, the role involves tracking event budgets, including cost estimates and spending, and preparing management reports.

What types of events will the Sales Operations Analyst II assist with?

The position will involve planning and coordinating trade shows and sales meetings, including managing logistics, vendor relationships, and event execution.

Is there a salary range for this position?

Yes, the salary range is between $62,200 and $96,600, depending on various factors including market rates, the candidate's skills and experience, and internal equity.

What benefits are offered to full-time employees?

Full-time employees are offered a variety of benefits including medical, dental, vision, life insurance, disability, 401k with company match, wellness benefits, employee discounts, and a generous time-off program.

How can I request accommodations during the application process?

If you need an accommodation or adjustment to successfully complete and submit your application, you can reach out to AskHR@columbia.com with the subject line "Applicant Assistance Requested."

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Columbia Sportswear Company

Retail & Consumer Goods
Industry
5001-10,000
Employees

Mission & Purpose

Based in Portland, Oregon, Columbia Sportswear Company (NASDAQ: COLM) is a global outdoor brand that crafts active lifestyle gear fortified with industry-leading technologies and tested in our backyard. Our apparel, footwear, and accessories reflect our Pacific Northwest heritage and indomitable spirit. Over the last 80 years, Columbia and our family of brands, Sorel, prAna, and Mountain Hardwear, have grown to over 10,000 employees and proudly sell products in over 100 countries. At Columbia, we're as passionate about the outdoors as you are. And while our gear is available around the world, we're proud to be based in the Pacific Northwest where the lush forests, snow-covered mountains, rugged coastline, and wide-open spaces serve as our playground. This is where we hike, fish, hunt, camp, climb, shred, paddle, golf, run, and just enjoy the fresh air with friends. We hope to see you out there.