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Sales Operations Executive (m/f/d)

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TD SYNNEX

11d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Berlin

AI generated summary

  • You need strong attention to detail, effective communication, organization, time management, and numeracy skills. Experience with SAP R3 and proficiency in Word, Excel, and Outlook is preferred.
  • You will handle daily order loading, support sales activities, resolve customer queries, prioritize tasks, and build relationships with Internal Sales while working shifts as needed.

Requirements

  • Strong attention to detail
  • Process driven & results orientated
  • Customer focused
  • Excellent organization skills
  • Effective time management and prioritizing skills
  • Numerate
  • Excellent communication skills
  • Excellent customer relations skills
  • SAP R3 (preferable)
  • Working knowledge of Word, Excel, Outlook

Responsibilities

  • - Responsible for daily order loading and quote activity, including any electronic order processing
  • - To support all aspects of the sales activity to help the business achieve both team and company targets
  • - Priorities own tasks to ensure agreed deadline or SLA is achieved
  • - Ownership of customer queries in an efficient and professional manner to an early resolution
  • - Develop strong relationships with Internal Sales
  • - Escalate any issues in a timely manner to the Sales Operations Team Leader or Manager
  • - Proactively support the business working a shift pattern, as required
  • - In Advanced Solutions, the SOE books customer orders and does not perform quoting (this is done by the Internal Sales Specialist)

FAQs

What is the main purpose of the Sales Operations Executive role?

The primary purpose of the Sales Operations Executive role is to support the internal sales function by handling sales order processing and providing accurate quotations.

What are the main responsibilities of a Sales Operations Executive?

Key responsibilities include daily order loading and quote activity, supporting sales activities to achieve company targets, managing customer queries efficiently, developing strong relationships with internal sales, and escalating issues to the Sales Operations Team Leader or Manager as needed.

What skills are essential for success in this role?

Essential skills include strong attention to detail, being process-driven and results-oriented, customer focus, excellent organization and time management skills, numeracy, and strong communication and customer relations abilities.

Is experience with SAP R3 required for this position?

SAP R3 experience is preferable but not strictly required for the role.

What type of work environment can a Sales Operations Executive expect?

The role may involve working a shift pattern as required, in a collaborative environment that focuses on supporting the sales team and achieving company targets.

Are there opportunities for professional development in this role?

Yes, the company offers formal programs for leadership and professional development, as well as many on-demand courses to accelerate career growth.

What kind of benefits does the company offer?

The company provides tailored elective benefits, programs to enhance personal well-being, and opportunities to connect with community initiatives and internal resource groups.

Is it necessary to meet all requirements listed in the job description to apply?

No, candidates are encouraged to apply even if they do not meet every single requirement. The company values diverse talent and encourages all interested applicants to consider applying.

TD SYNNEX

Consulting
Industry
10,001+
Employees

Mission & Purpose

We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem. We’re 22,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.