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Sales Operations Executive (m/f/d)

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TD SYNNEX

13d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Berlin

AI generated summary

  • You need strong attention to detail, organization, and time management skills, be customer-focused, numerate, and have excellent communication and relationship skills. SAP R3 knowledge is preferable.
  • You will manage daily order entries, resolve customer queries, support sales efforts, prioritize tasks, and build strong relationships with the Internal Sales team while adhering to deadlines.

Requirements

  • Strong attention to detail
  • Process driven & results orientated
  • Customer focused
  • Excellent organization skills
  • Effective time management and prioritizing skills
  • Numerate
  • Excellent communication skills
  • Excellent customer relations skills
  • SAP R3 (preferable)
  • Working knowledge of Word, Excel, Outlook

Responsibilities

  • Responsible for daily order loading and quote activity, including any electronic order processing
  • To support all aspects of the sales activity to help the business achieve both team and company targets
  • Priorities own tasks to ensure agreed deadline or SLA is achieved
  • Ownership of customer queries in an efficient and professional manner to an early resolution
  • Develop strong relationships with Internal Sales
  • Escalate any issues in a timely manner to the Sales Operations Team Leader or Manager
  • Proactively support the business working a shift pattern, as required
  • In Advanced Solutions, the SOE books customer orders and does not perform quoting (this is done by the Internal Sales Specialist)

FAQs

What is the primary responsibility of the Sales Operations Executive?

The primary responsibility is to support the internal sales function by processing sales orders and providing accurate quotations.

What skills are essential for the Sales Operations Executive role?

Essential skills include strong attention to detail, customer focus, excellent communication skills, effective time management, and proficiency in SAP R3 and Microsoft Office applications like Word, Excel, and Outlook.

Is prior experience with SAP R3 required for this position?

While SAP R3 experience is preferable, it is not explicitly required.

What kind of support does the Sales Operations Executive provide during the sales activity?

The Sales Operations Executive supports all aspects of the sales activity to help the business achieve team and company targets, prioritizes tasks to meet deadlines, and manages customer queries efficiently.

Will the Sales Operations Executive be working independently or collaboratively?

The Sales Operations Executive will collaborate closely with the Internal Sales team and develop strong relationships, while also being responsible for managing independent tasks.

What are the working hours for this role?

The Sales Operations Executive may work a shift pattern as required to support the business.

Are there opportunities for professional development in this role?

Yes, the company offers formal programs on leadership and professional development, as well as many on-demand courses to accelerate your career path.

What benefits does the company offer its employees?

The company offers a variety of benefits tailored to accommodate lifestyle, including wellness programs, financial assistance, diversity and inclusion initiatives, networking opportunities, and community involvement activities.

Is there a specific educational background required for this position?

The job description does not specify a particular educational background, but relevant experience in sales operations or a related field may be beneficial.

What should I do if I don't meet every requirement listed in the job description?

If you are excited about the role and believe you would be a good fit, we encourage you to apply regardless of whether you meet every single requirement.

TD SYNNEX

Consulting
Industry
10,001+
Employees

Mission & Purpose

We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem. We’re 22,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.