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Sales Operations Manager

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Twilio

1mo ago

Applications are closed

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Business, Operations & Strategy
  • United Kingdom, +15
    Remote

Requirements

  • 6+ years of experience in sales operations or revenue operations
  • Have deep understanding of the key metrics/levers for a GTM organization (productivity, capacity, top of funnel, pipeline, etc.)
  • Completed 2 rounds of annual planning within a GTM organization
  • Strong analytical skills with proficiency in data manipulation and reporting tools
  • Highly collaborative, with the ability to build strong partnerships with and influence GTM, Finance, and Product teams
  • Strong project management and process mapping skills, with the ability to distill complex situations into actionable steps
  • Excellent verbal and written communication skills
  • Strong interpersonal skills, including active listening; written/verbal communication; and ability to influence/align on priorities

Responsibilities

  • In this role, you’ll:
  • Own the end-to-end development of corporate QBRs and executive business review templates, to ensure data drives strategic decision making
  • Develop ‘best-in-class’ processes to run the business across our GTM organization, including standardizing global processes
  • Problem solve and structure outcomes for complex sales operations challenges through data, analytics and insight
  • Identify new opportunities and areas of productivity efficiency gains for the GTM organization and own the end-to-end execution
  • Storyboard a compelling narrative to drive leadership alignment, and develop executive level communications to share business updates with C-suite executives to drive to decisions
  • Partner with key cross-functional stakeholders to streamline and optimize our internal processes to drive excellence in everything that we do

FAQs

What is the role of the Sales Operations Manager at Twilio?

The Sales Operations Manager will guide and scale the Sales Operations motion, optimize revenue-driving processes, enhance efficiency through analytics, and identify process improvements across the Go-To-Market (GTM) organization.

What are the key responsibilities of the Sales Operations Manager?

Key responsibilities include owning the development of corporate QBRs, standardizing global processes, problem-solving complex sales operations challenges, identifying productivity gains, and partnering with cross-functional stakeholders.

What qualifications are required for this position?

Required qualifications include 6+ years of experience in sales operations or revenue operations, understanding of key GTM metrics, experience with annual planning within a GTM organization, strong analytical skills, and excellent communication abilities.

Is experience in a specific industry preferred for this role?

Yes, experience in sales operations or revenue operations for a CPaaS or SaaS organization is highly desired.

What type of travel is expected for this position?

Approximately 10% travel is anticipated to facilitate meaningful in-person connections.

Is this role eligible for remote work?

Yes, this role is remote, but it cannot be filled in specific states such as CA, CT, NJ, NY, PA, and WA.

What benefits does Twilio offer for this position?

Twilio offers competitive pay, generous time off, parental and wellness leave, healthcare, a retirement savings program, and other benefits that may vary by location.

What is the salary range for the Sales Operations Manager role?

The estimated salary ranges for this role vary by location and are as follows: - $126,000.00 - $157,500.00 for Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, or Washington D.C. - $133,400.00 - $166,700.00 for New York, New Jersey, Washington State, or California (outside the San Francisco Bay area). - $148,200.00 - $185,200.00 for the San Francisco Bay area, California.

How does Twilio prioritize diversity and inclusion in the hiring process?

Twilio values diverse experiences from all industries and encourages all candidates who meet the qualifications to apply, regardless of their career path.

What is Twilio's approach to employee development and community involvement?

Twilio empowers employees to pursue their best work, unleash their potential, and drive positive change in their communities by supporting volunteer and donation efforts.

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Twilio

Build the future of communications.

Telecommunications
Industry
5001-10,000
Employees
2008
Founded Year

Mission & Purpose

Twilio’s mission is to unlock the imagination of builders. We are the customer layer for the internet, powering the most engaging interactions companies build for their customers. We provide simple tools that solve hard problems, delivered as a developer-first cloud platform with global reach and no shenanigans pricing.

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