FAQs
What is the role of the Sales Operations Manager at Twilio?
The Sales Operations Manager will guide and scale the Sales Operations motion, optimize revenue-driving processes, enhance efficiency through analytics, and identify process improvements across the Go-To-Market (GTM) organization.
What are the key responsibilities of the Sales Operations Manager?
Key responsibilities include owning the development of corporate QBRs, standardizing global processes, problem-solving complex sales operations challenges, identifying productivity gains, and partnering with cross-functional stakeholders.
What qualifications are required for this position?
Required qualifications include 6+ years of experience in sales operations or revenue operations, understanding of key GTM metrics, experience with annual planning within a GTM organization, strong analytical skills, and excellent communication abilities.
Is experience in a specific industry preferred for this role?
Yes, experience in sales operations or revenue operations for a CPaaS or SaaS organization is highly desired.
What type of travel is expected for this position?
Approximately 10% travel is anticipated to facilitate meaningful in-person connections.
Is this role eligible for remote work?
Yes, this role is remote, but it cannot be filled in specific states such as CA, CT, NJ, NY, PA, and WA.
What benefits does Twilio offer for this position?
Twilio offers competitive pay, generous time off, parental and wellness leave, healthcare, a retirement savings program, and other benefits that may vary by location.
What is the salary range for the Sales Operations Manager role?
The estimated salary ranges for this role vary by location and are as follows: - $126,000.00 - $157,500.00 for Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, or Washington D.C. - $133,400.00 - $166,700.00 for New York, New Jersey, Washington State, or California (outside the San Francisco Bay area). - $148,200.00 - $185,200.00 for the San Francisco Bay area, California.
How does Twilio prioritize diversity and inclusion in the hiring process?
Twilio values diverse experiences from all industries and encourages all candidates who meet the qualifications to apply, regardless of their career path.
What is Twilio's approach to employee development and community involvement?
Twilio empowers employees to pursue their best work, unleash their potential, and drive positive change in their communities by supporting volunteer and donation efforts.