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Sales Operations Manager

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Corpay

Jan 27

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Business, Operations & Strategy
  • Melbourne
  • Quick Apply

AI generated summary

  • You need 5+ years in sales operations, especially in FinTech, strategic implementation skills, data analytics proficiency, process automation, strong communication, analytical abilities, and Agile knowledge.
  • You will optimize sales processes, analyze data, manage Salesforce projects, ensure CRM data integrity, train the sales team, and conduct system audits for efficiency improvements.

Requirements

  • At least 5 years of previous experience in a sales operations role, preferably in FinTech.
  • Experience developing and implementing operational strategies.
  • Ability to solve business problems leveraging data analytics tools
  • Ability to define, implement, improve and automate processes
  • Excellent communication skills and cross group collaboration skills.
  • A growth and continuous improvement mindset.
  • Strong analytical and reporting skills are essential.
  • Having a strong knowledge of Agile project methodologies is a plus!

Responsibilities

  • This role is crucial for ensuring that sales processes run smoothly and at maximum efficiency.
  • Reporting directly to the Australasia Sales Director, the Sales Operations Manager will identify and action areas for sales process improvement including the assessment of lead flow/routing and pipeline progression and build scalable processes to enable revenue increases.
  • You’ll work closely with sales management to inspect sales process quality and help them understand process bottlenecks and inconsistencies.
  • If you are adaptable, thrive in fast-moving environments, and are passionate about optimizing processes and enhancing efficiency, this role presents a rare opportunity to make a significant impact in a well-established business.
  • Other responsibilities of the role will include:
  • Development of sales FTE performance reports
  • Perform data analytics around various business subject matter and provide valuable data driven insights to facilitate business decision making
  • Identify business model improvement opportunities and actionable strategic initiatives through robust analytics
  • Scope, develop, and implement various internal Salesforce projects as they arise
  • Ensure integrity of Salesforce CRM data through cleansing and error monitoring
  • Develop and maintain process documentation/user instructions within SFDC and sales processes & workflows
  • Deliver training to the sales team on CRM, sales methodology, KPI’s and compensation plans
  • Complete regular internal system audits and prepare for upgrades

FAQs

What is the main responsibility of the Sales Operations Manager at CORPAY?

The main responsibility is to ensure the efficient operation of the Salesforce CRM across New Zealand and Australia, optimizing sales processes and tools to improve overall sales performance and productivity.

What experience is required for the Sales Operations Manager position?

At least 5 years of previous experience in a sales operations role, preferably in FinTech, is required for this position.

Is training provided for this role?

Yes, formal, hands-on training and development will be provided to set you up for success.

What kind of work environment can I expect in this role?

This role operates in a hybrid office environment, providing both remote and in-office work options.

What specific skills are necessary for this position?

Necessary skills include strong knowledge of Salesforce CRM, project management, process improvement, data analytics, and excellent communication and collaboration abilities.

Will I be involved in developing reports and analytics?

Yes, the role involves performing data analytics and developing sales performance reports to facilitate business decision-making.

How does CORPAY approach diversity and inclusion?

CORPAY is committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by welcoming diverse backgrounds and empowering individuals to share their experiences.

Who will I report to in this position?

You will report directly to the Australasia Sales Director.

Are there opportunities for career development at CORPAY?

Yes, CORPAY offers opportunities for career development, volunteer, community, and wellness initiatives to help employees thrive and grow.

What is CORPAY’s stance on equal employment opportunities?

CORPAY is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants without regard to various protected statuses.

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Corpay

Finance
Industry
10,001+
Employees
2000
Founded Year

Mission & Purpose

Corpay is a global financial technology company that specialises in providing comprehensive payment and foreign exchange solutions for businesses. They offer services such as international payments, risk management, and currency exchange to streamline and optimise financial transactions for their clients. The ultimate mission of Corpay is to simplify and enhance the way businesses manage their global payments and currency needs, ensuring efficiency and cost-effectiveness. Their purpose is to empower organisations by delivering innovative financial solutions that improve their operational agility and financial performance in an increasingly complex global market.