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Sales Professional

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Ralph Lauren

12d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • California

AI generated summary

  • You need 1-3 years of experience, strong communication and organizational skills, a proactive mindset, ability to multi-task, and a passion for the brand in a fast-paced selling environment.
  • You will deliver exceptional customer service, drive sales, maintain product knowledge, utilize technology for outreach, support store operations, and uphold company standards while engaging with customers.

Requirements

  • 1-3 years of prior relevant work experience.
  • Well-developed written and verbal skills.
  • Excellent interpersonal skills with the ability to build and maintain strong working relationships.
  • Strong organizational skills and attention to detail is a must.
  • Ability to multi-task, work in high pressure environment.
  • Self-starter / proactive mindset / passion for learning.
  • Positive energy and genuine desire to work with people.
  • Proficient in English, other languages a plus.
  • Passion for the Brand and thriving in a selling environment.

Responsibilities

  • Provide exceptional customer service and hospitality by greeting, listening and assisting customers by exceeding their expectations and demonstrating excellent knowledge of the product and styling.
  • Elevate in store experience by consistently delivering memorable moments to every customer.
  • Maintain customer correspondence to build and enhance relationships and drive sales.
  • Drive consistent business through key product pillars. Drive full price volume across all Ralph Lauren lifestyles.
  • Utilize technology and virtual selling for outreach to clients and offer the full breadth of Ralph Lauren products.
  • Develop strong product knowledge across the RL Lifestyle catalogues.
  • Be well informed about the company history, current events and general information about Ralph Lauren.
  • Knowledgeable in current industry trends and technology including familiarity of competition.
  • Maintain a professional appearance and behaviors and follow the Ralph Lauren dress, presentation and grooming standards.
  • Support and leverage all company initiatives as they relate to product launches, customer experience and selling.
  • Adhere to company policies and procedures at all times.
  • Assist with inventory, special events and projects as needed.
  • Perform opening and closing store duties as needed.
  • Maintain open, professional and ongoing communications with store management, peers and corporate partners.
  • Ability to network and socialize with our target customers.

FAQs

What is the pay range for the Sales Professional position?

The pay range for the Sales Professional position is $18 - $21.13 per hour, with actual pay dependent on experience and geographic location.

What types of products does Ralph Lauren sell?

Ralph Lauren sells premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality.

Is prior experience required for this role?

Yes, 1-3 years of prior relevant work experience is required for the Sales Professional position.

What essential skills are needed for this position?

Essential skills include strong written and verbal communication, excellent interpersonal skills, organizational skills, attention to detail, and the ability to multitask in a high-pressure environment.

How important is customer service in this role?

Customer service is extremely important; the Sales Professional must provide exceptional service and hospitality, exceeding customer expectations and creating memorable experiences.

Is product knowledge necessary for this position?

Yes, developing strong product knowledge across the Ralph Lauren Lifestyle catalog is essential for excelling in the Sales Professional role.

Is there a dress code for the position?

Yes, Sales Professionals must maintain a professional appearance and adhere to Ralph Lauren's dress, presentation, and grooming standards.

Will I need to assist with inventory and special events?

Yes, assisting with inventory, special events, and projects as needed is part of the Sales Professional's responsibilities.

What qualities should a successful candidate possess?

A successful candidate should have a self-starter or proactive mindset, a passion for learning, positive energy, and a genuine desire to work with people.

Is proficiency in other languages beneficial for this position?

Yes, while proficiency in English is required, knowledge of other languages is considered a plus.

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Ralph Lauren

“Be anything you want to be. And be many things.” – Ralph Lauren

Fashion & Arts
Industry
10,001+
Employees
1967
Founded Year

Mission & Purpose

Ralph Lauren is a globally renowned fashion brand that epitomises timeless elegance and iconic style. With a rich heritage spanning several decades, Ralph Lauren has become synonymous with luxury and sophistication. The brand offers a wide range of products, including clothing, accessories, fragrances, and home furnishings, all reflecting impeccable craftsmanship and attention to detail. Known for its classic designs and impeccable quality, Ralph Lauren has established itself as a symbol of refined taste and effortless sophistication. With a commitment to delivering exceptional products and exceptional customer experiences, Ralph Lauren continues to inspire and captivate fashion enthusiasts around the world.