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Sales Representative, Industrial Wood Coatings

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Sherwin-Williams

24d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Syracuse

AI generated summary

  • You should have a high school diploma, a business degree, strong communication skills, knowledge of wood coatings and adhesives, and be willing to travel 50% or more.
  • You will drive sales growth, manage accounts, conduct product demos, gather market data, resolve customer issues, and collaborate with store staff to meet customer needs and achieve budget goals.

Requirements

  • High school education or equivalent is required.
  • Bachelor’s degree in a business-related field.
  • Strong communication and interpersonal skills and the ability to work with all levels of internal and external contacts.
  • Ability to interface effectively with sales, technical and manufacturing management required.
  • Knowledge of the wood adhesives market.
  • Ability to identify specific IW wood adhesives users, knowledge of wood coating technologies (surfacers, stains, pigmented finishes, sealers) used in this marketplace, and applications of these coatings as well as different wood species and the preparation of these surfaces.
  • 50% or more travel.

Responsibilities

  • Achieve or exceed sales budget.
  • Achieve or exceed margin contribution budget.
  • Maintain expenses at or below budget.
  • Increase gallon growth.
  • Grow opportunity account sales.
  • Collect reliable customer/territory information and estimate individual customer potential.
  • Conduct competitive product testing and comparisons to S-W and identify current competitors’ strengths and weaknesses and S-W’s competitive advantage.
  • Develop territory market development plan and obtain approval.
  • Develop a strategy to sell target customers and identify items or product categories that require specific attention in support of this strategy.
  • Develop weekly selling plan and conduct sales calls accordingly, occasionally in conjunction with servicing Store/Facility Manager.
  • Determine where customer is in the overall selling process and what steps are necessary to move the process along.
  • Conduct product demos to support the selling process.
  • Obtain information necessary to open a new account and communicate to credit office.
  • Access product/technical information to support customers’ application requirements.
  • Complete required call and expense reports on a timely basis.
  • Identify sources of sales leads and follow through on leads provided by store/Facility personnel as appropriate.
  • Understand servicing store/Facility’s strengths and weaknesses and communicate effectively with staff members to ensure that commitments made are within the store’s capabilities.
  • Identify products and quantities that must be carried in inventory to support customer needs and communicate this to store/Facility.
  • Identify potential problems and work with Store/Facility Manager to resolve.
  • Handle customer complaints within lines of authority and manage process to resolution.
  • Assist Store/Facility Manager in resolution of product supply problems.
  • Conduct customer surveys.
  • Assist in servicing stores/Facilities’ physical inventory.
  • Service existing accounts to insure continued loyalty.
  • Other duties as assigned.

FAQs

What is the primary purpose of the Sales Representative position at Sherwin-Williams?

The primary purpose is to inspire and improve the world by coloring and protecting what matters through sales of industrial wood coatings and coatings solutions.

What are the primary responsibilities of a Sales Representative in this position?

Key responsibilities include achieving sales and margin contribution budgets, increasing gallon growth, conducting competitive product testing, developing a territory market development plan, and servicing existing accounts.

What level of education is required for this position?

A high school education or equivalent is required. A bachelor's degree in a business-related field is preferred.

What kind of experience is preferred for candidates applying for this role?

Preferred experience includes knowledge of the wood adhesives market and the ability to identify specific industrial wood coatings users, along with understanding wood coating technologies and applications.

How much travel is expected for this role?

Travel is expected to be 50% or more.

Are there benefits offered to employees in this role?

Yes, Sherwin-Williams offers a wide range of world-class benefits designed to support employees and their families, including retirement, healthcare, and wellness programs.

What kind of training and development opportunities are available?

Sherwin-Williams provides opportunities to learn, develop new skills, and grow your contribution within the company.

Will I be required to interact with customers directly?

Yes, job duties involve contact with customers, which may include minors, and managing customer relationships and complaints effectively is part of the role.

Is background check a requirement for this position?

Yes, a review of criminal history is necessary to protect the business and its operations, as well as to ensure the safety of customers and staff.

Does Sherwin-Williams have an equal opportunity employment policy?

Yes, Sherwin-Williams is proud to be an Equal Employment Opportunity employer and considers all qualified candidates regardless of various protected statuses.

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Sherwin-Williams

Discover a career where you can Let Your Colors Show.

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

Sherwin-Williams is a company that operates in the paint and coatings industry, providing a wide range of products for residential, commercial, and industrial applications. The company's primary focus is on manufacturing and selling paints, coatings, and related products, including stains, varnishes, and surface preparation materials. Sherwin-Williams' overarching goal is to be a leading provider of quality coatings, offering innovative and sustainable solutions to protect and enhance surfaces. Their purpose revolves around providing customers with high-performance products, expert advice, and colour solutions to meet their painting and coating needs. Through their products and services, Sherwin-Williams aims to contribute to the aesthetics, durability, and sustainability of various structures and surfaces.

Benefits

  • (401(k) Plan) allows you to save money from your paycheck and earn employer matching contributions as a future source of income for retirement. It also allows you to become a shareholder of the Company and participate in its growth

  • Medical, dental and vision coverage

  • Life and accidental death and dismemberment (AD&D) insurance

  • The Balance 4 Well-Being program provides the opportunity to take online health reviews, receive health coaching, participate in online challenges and more

  • The Flu Shot Program pays for your annual flu shot each fall for you and your family