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Sales Representative, Industrial Wood Coatings

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Sherwin-Williams

21d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Albany

AI generated summary

  • You must have a high school diploma, a business degree, strong communication skills, knowledge of wood adhesives and coatings, and be willing to travel 50% or more.
  • You will drive sales, manage accounts, conduct product demos, gather customer insights, resolve complaints, and collaborate with store staff to enhance customer loyalty and achieve sales goals.

Requirements

  • High school education or equivalent is required.
  • Bachelor’s degree in a business-related field.
  • Strong communication and interpersonal skills and the ability to work with all levels of internal and external contacts.
  • Ability to interface effectively with sales, technical and manufacturing management required.
  • Knowledge of the wood adhesives market.
  • Ability to identify specific IW wood adhesives users, knowledge of wood coating technologies (surfacers, stains, pigmented finishes, sealers) used in this marketplace, and applications of these coatings as well as different wood species and the preparation of these surfaces.
  • Travel: 50% or more

Responsibilities

  • Achieve or exceed sales budget.
  • Achieve or exceed margin contribution budget.
  • Maintain expenses at or below budget.
  • Increase gallon growth.
  • Grow opportunity account sales.
  • Collect reliable customer/territory information and estimate individual customer potential.
  • Conduct competitive product testing and comparisons to S-W and identify current competitors’ strengths and weaknesses and S-W’s competitive advantage.
  • Develop territory market development plan and obtain approval.
  • Develop a strategy to sell target customers and identify items or product categories that require specific attention in support of this strategy.
  • Develop weekly selling plan and conduct sales calls accordingly, occasionally in conjunction with servicing Store/Facility Manager.
  • Determine where customer is in the overall selling process and what steps are necessary to move the process along.
  • Conduct product demos to support the selling process.
  • Obtain information necessary to open a new account and communicate to credit office.
  • Access product/technical information to support customers’ application requirements.
  • Complete required call and expense reports on a timely basis.
  • Identify sources of sales leads and follow through on leads provided by store/Facility personnel as appropriate.
  • Understand servicing store/Facility’s strengths and weaknesses and communicate effectively with staff members to ensure that commitments made are within the store’s capabilities.
  • Identify products and quantities that must be carried in inventory to support customer needs and communicate this to store/Facility.
  • Identify potential problems and work with Store/Facility Manager to resolve.
  • Handle customer complaints within lines of authority and manage process to resolution.
  • Assist Store/Facility Manager in resolution of product supply problems.
  • Conduct customer surveys.
  • Assist in servicing stores/Facilities’ physical inventory.
  • Service existing accounts to insure continued loyalty.
  • Other duties as assigned.

FAQs

What is the primary focus of the Sales Representative position at Sherwin-Williams?

The primary focus of the Sales Representative position is to achieve or exceed sales and margin contribution budgets while maintaining expenses, increasing gallon growth, and growing opportunity account sales.

What qualifications are required for the Sales Representative role?

A high school education or equivalent is required, while a bachelor's degree in a business-related field is preferred.

Is prior experience in the wood coatings industry necessary for this position?

While not required, knowledge of the wood adhesives market and wood coating technologies is preferred for this role.

What skills are important for the Sales Representative?

Strong communication and interpersonal skills are essential, along with the ability to interface effectively with sales, technical, and manufacturing management.

Will I need to travel for this position?

Yes, the role requires 50% or more travel.

What type of training and development opportunities does Sherwin-Williams offer?

Sherwin-Williams provides opportunities to learn, develop new skills, and grow your contribution as part of their commitment to employee career advancement.

What benefits can I expect if hired for this position?

Sherwin-Williams offers a wide range of world-class benefits, including health care, retirement plans, and support for total well-being, which can be found at http://www.myswbenefits.com/.

Will I be dealing with sensitive information in this role?

Yes, the job involves contact with customers and access to cash, payment methods, and personal information, necessitating a review of criminal history to ensure safety and security.

What is the company culture like at Sherwin-Williams?

Sherwin-Williams values stability, growth, and connection, fostering an inclusive team environment and a commitment to the broader community.

Are there opportunities for advancement within the company?

Yes, Sherwin-Williams supports career growth and provides various opportunities for development and advancement within the organization.

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Sherwin-Williams

Discover a career where you can Let Your Colors Show.

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

Sherwin-Williams is a company that operates in the paint and coatings industry, providing a wide range of products for residential, commercial, and industrial applications. The company's primary focus is on manufacturing and selling paints, coatings, and related products, including stains, varnishes, and surface preparation materials. Sherwin-Williams' overarching goal is to be a leading provider of quality coatings, offering innovative and sustainable solutions to protect and enhance surfaces. Their purpose revolves around providing customers with high-performance products, expert advice, and colour solutions to meet their painting and coating needs. Through their products and services, Sherwin-Williams aims to contribute to the aesthetics, durability, and sustainability of various structures and surfaces.

Benefits

  • (401(k) Plan) allows you to save money from your paycheck and earn employer matching contributions as a future source of income for retirement. It also allows you to become a shareholder of the Company and participate in its growth

  • Medical, dental and vision coverage

  • Life and accidental death and dismemberment (AD&D) insurance

  • The Balance 4 Well-Being program provides the opportunity to take online health reviews, receive health coaching, participate in online challenges and more

  • The Flu Shot Program pays for your annual flu shot each fall for you and your family