FAQs
What is the primary focus of the Sales & Service Manager role at Alo?
The primary focus of the Sales & Service Manager role is to oversee operations and visual strategy in the store, ensuring it's customer-ready at all times while managing inventory, labor planning, and visual execution.
What qualifications are required for this position?
Candidates should have prior leadership experience in retail or related industries, working knowledge of MS Office, extraordinary interpersonal and communication skills, the ability to handle multiple tasks, and align with Alo's values.
What is the work schedule for the Operations & Visual Manager role?
The Operations & Visual Manager role is a full-time position with a 38-hour workweek across 5 days, and employees are expected to be available for opening, closing, and weekend shifts.
Is prior retail experience necessary for the Sales & Service Manager position?
Yes, prior leadership experience in retail or a related industry is a key qualification for the role.
Will I be required to manage a team in this position?
Yes, the role involves leading a team, ensuring accountability, coaching, and talent development while establishing effective communication throughout the Operations and Visual team.
What kind of environment does Alo encourage for its employees?
Alo encourages a mindful and innovative work environment while emphasizing a business owner mindset with an entrepreneurial spirit among its employees.
Are there opportunities for career development in this role?
Yes, the role includes responsibilities like succession planning and recruitment strategy, providing opportunities for career advancement and personal development.
Do I need to have the right to work in the Netherlands before applying?
Yes, candidates must provide proof of their right to live and work in the Netherlands from the start of employment.
What type of performance metrics will I need to manage?
You will review and manage various business metrics, including expenses and sell-through rates, collaborating with the General Manager on budgeting and planning processes.
How does Alo define its company culture?
Alo's culture is centered around mindful movement and embodying its mission and guiding principles, which aim to positively impact lives both on and off the mat.