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Sales Specialist con esperienza in ambito informatico

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TD SYNNEX

8d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Milan

AI generated summary

  • You should be detail-oriented, have strong communication skills, manage priorities effectively, and have experience with IT systems and Microsoft Office. Knowledge of products or the IT industry is a plus.
  • You will engage customers, generate new business, manage quotes and deals in CRM, maintain relationships, meet KPIs, and execute account plans to drive revenue and growth.

Requirements

  • Numerate with good attention to detail
  • Excellent telephone manner
  • Priority management and planning skills
  • Strive to achieve set targets
  • Understands Sales Process
  • Effective Communication Skills
  • Good relationship building
  • Working knowledge of Microsoft Word, Excel, Outlook
  • Ideal candidates will have previous experience of IT systems for quotation, order entry, CRM
  • A knowledge of product set would be desirable but not essential
  • IT industry knowledge would be desirable but not essential

Responsibilities

  • Achieve monthly/quarterly Revenue and Margin targets
  • Build Excellent customer relationships through proactive engagement and demonstrable specialist product knowledge
  • Plan outbound calls to customers in order to generate new business opportunities
  • Active inbound selling
  • Provide accurate and timely quotations to customers
  • Generate and own a pipeline of deals in TD SYNNEX's CRM system, which is regularly reviewed and updated
  • Manage customer backorder expectations and reporting
  • Proactively develop relationships with key internal and external contacts
  • Ensure CRM system is well maintained and provides correct customer information
  • Provide, sell and negotiate product information, pricing, special offers and promotions
  • Ensure TD SYNNEX maintains service levels agreements with customers
  • Attainment of Key Performance Indicators (KPI's) such as daily talk time and outbound calls
  • Sell the benefits of using TD SYNNEX and the Company value proposition
  • Develop and execute account plans to maintain and grow customer business, this may be in conjunction with a Field Sales Executive or Business Development Manager.

FAQs

What is the primary purpose of the Sales Specialist role?

The primary purpose of the Sales Specialist role is to be the first point of contact for customers in their respective Business Unit, utilizing specialist product knowledge to deliver excellent customer satisfaction, develop new sales opportunities, and achieve sales targets.

What are the main accountabilities of this position?

Main accountabilities include achieving revenue and margin targets, building excellent customer relationships, planning outbound calls, providing quotations, managing a pipeline of deals, developing relationships with key contacts, maintaining CRM information, and executing account plans.

What are the key performance indicators (KPIs) for this role?

Key Performance Indicators (KPIs) include daily talk time, outbound calls, and attainment of sales targets.

Is prior experience in the IT industry required for this role?

No, prior experience in the IT industry is desirable but not essential.

What skills are essential for a candidate applying for this position?

Essential skills include effective communication, relationship building, attention to detail, priority management, understanding of the sales process, and proficiency in Microsoft Word, Excel, and Outlook.

What benefits does TD SYNNEX offer to employees?

Benefits include tailored elective programs, career growth opportunities, personal well-being initiatives, a focus on diversity, equity, and inclusion, networking during onboarding, and opportunities to connect with the community.

Can I apply if I don't meet all the requirements listed in the job description?

Yes, you are encouraged to apply even if you don't meet every single requirement, as TD SYNNEX values diverse candidates.

What kind of training and professional development opportunities are available?

TD SYNNEX offers formal programs on leadership, professional development, and many on-demand courses to accelerate your career path.

How does TD SYNNEX approach diversity and inclusion in the workplace?

TD SYNNEX actively promotes diversity, equity, and inclusion through meaningful conversations, inclusive education, and equitable growth opportunities for all employees.

What tools will I be working with in this role?

You will be expected to have a working knowledge of IT systems for quotation, order entry, and CRM, as well as proficiency in Microsoft Office applications.

Consulting
Industry
10,001+
Employees

Mission & Purpose

We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem. We’re 22,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.