FAQs
What is the primary purpose of the Sales Specialist role?
The primary purpose of the Sales Specialist role is to be the first point of contact for customers in their respective Business Unit, utilizing specialist product knowledge to deliver excellent customer satisfaction, develop new sales opportunities, and achieve sales targets.
What are the main accountabilities of this position?
Main accountabilities include achieving revenue and margin targets, building excellent customer relationships, planning outbound calls, providing quotations, managing a pipeline of deals, developing relationships with key contacts, maintaining CRM information, and executing account plans.
What are the key performance indicators (KPIs) for this role?
Key Performance Indicators (KPIs) include daily talk time, outbound calls, and attainment of sales targets.
Is prior experience in the IT industry required for this role?
No, prior experience in the IT industry is desirable but not essential.
What skills are essential for a candidate applying for this position?
Essential skills include effective communication, relationship building, attention to detail, priority management, understanding of the sales process, and proficiency in Microsoft Word, Excel, and Outlook.
What benefits does TD SYNNEX offer to employees?
Benefits include tailored elective programs, career growth opportunities, personal well-being initiatives, a focus on diversity, equity, and inclusion, networking during onboarding, and opportunities to connect with the community.
Can I apply if I don't meet all the requirements listed in the job description?
Yes, you are encouraged to apply even if you don't meet every single requirement, as TD SYNNEX values diverse candidates.
What kind of training and professional development opportunities are available?
TD SYNNEX offers formal programs on leadership, professional development, and many on-demand courses to accelerate your career path.
How does TD SYNNEX approach diversity and inclusion in the workplace?
TD SYNNEX actively promotes diversity, equity, and inclusion through meaningful conversations, inclusive education, and equitable growth opportunities for all employees.
What tools will I be working with in this role?
You will be expected to have a working knowledge of IT systems for quotation, order entry, and CRM, as well as proficiency in Microsoft Office applications.