FAQs
What are the working hours for the Scheduling Coordinator position?
The working hours for the Scheduling Coordinator position are Monday to Friday, from 8 am to 5 pm.
Where is the Orlando Health Medical Pavilion - Preadmission Testing located?
The address for the Orlando Health Medical Pavilion - Preadmission Testing is 52 W Underwood St, Orlando, FL 32806.
What is the required education for this position?
A high school diploma or equivalent is required for this position.
Is there any specific training required after hiring?
Yes, you must complete the Orlando Health medical terminology course within 90 days of hire.
What type of experience is preferred for this role?
One year of experience in retail, customer service, or healthcare is preferred for this role.
Are there any licensure or certification requirements for this position?
No, there are no licensure or certification requirements for this position.
What benefits are offered to full-time employees?
Full-time employees enjoy an extensive benefits package, including health, dental, vision, and life insurance, student loan repayment, tuition reimbursement, free college education programs, retirement savings, paid paternity leave, fertility benefits, back-up elder and childcare, pet insurance, PTO, and holidays.
What does the Scheduling Coordinator do on a daily basis?
The Scheduling Coordinator communicates with physicians, patients, and ancillary areas regarding scheduling, rescheduling, and cancellation of tests and procedures, while also providing accurate information related to scheduling criteria.
What skills are essential for the Scheduling Coordinator position?
Essential skills include superb telephone etiquette, professional communication, computer proficiency, and the ability to understand medical needs related to scheduling.
How does the Scheduling Coordinator contribute to customer service?
The Scheduling Coordinator contributes to customer service by actively listening to customers, showing a caring attitude, offering alternatives, and resolving any customer service issues effectively.