FAQs
Do we support remote work?
Yes, this position is available for remote work.
What is the employment type for this position?
This position is part-time.
What shift will the Scheduling Representative work?
The Scheduling Representative will work during day shifts.
What qualifications are required for the Scheduling Representative role?
Candidates must possess a working knowledge of medical terminology and data entry skills, typically obtained through a high school diploma and/or associate degree or an equivalent combination of education and experience.
Is previous experience required for this job?
Yes, at least two years of past work experience in a physician office, hospital, or clinic environment performing patient scheduling activities is highly desired.
What benefits are offered to employees at Trinity Health?
Employees receive competitive salaries, a rich benefits package including medical, dental, vision, paid time off, a retirement savings plan with employer contribution options, tuition reimbursement, life insurance, and short/long-term disability.
How does Trinity Health support diversity and inclusion?
Trinity Health integrates diversity, equity, and inclusion in all operations, recognizing the importance of a diverse workforce in providing accessible and equitable care.
Is there an opportunity for career advancement at Trinity Health?
Yes, there are opportunities for growth and advancement throughout Trinity Health in 21 different states.
What information does the Scheduling Representative obtain when scheduling appointments?
The Scheduling Representative obtains demographic, clinical, financial, and insurance information during the appointment-making process for patient tests and procedures.
Does the role involve validating medical necessity for appointments?
Yes, the incumbent validates medical necessity for Medicare and Non-Medicare cases to ensure clinical and financial clearance.