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Seasonal Educator

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lululemon

16d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    People, HR & Administration
  • Melbourne

AI generated summary

  • You must be authorized to work in the country, flexible with evening shifts, able to move through the store, and educated to high school level or above. Teamwork and independence are essential.
  • You will engage with guests, provide product education, manage transactions, gather feedback, support community initiatives, collaborate with team members, maintain store presentation, and uphold safety standards.

Requirements

  • Must be legally authorized to work in the country in which the store is located
  • Willing to work a flexible schedule.
  • All of the shifts in this position will be offered between the evening and early morning (after close)
  • Willing to move through a store for most of a shift to help guests and accomplish work
  • Willing to work as part of a team and complete some work independently
  • Education: High School or Secondary School diploma equivalent or above.

Responsibilities

  • Interact with guests to ensure a great guest experience in a manner that values guests’ time.
  • Assess guests’ needs to provide customized, effective purchase and return solutions and support.
  • Provide technical product education by articulating the value and benefit of the product.
  • Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
  • Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
  • Receive guest feedback and partner with store leadership to take appropriate action and "make it right" for guests.
  • Inform guests of local community programs. Plan and execute local, regional, and area driven Community projects and initiatives (e.g., local run club, international day of yoga).
  • Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
  • Establish supportive and productive relationships with all team members.
  • Collaborate with team members to ensure optimal guest experience and support store operations.
  • Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
  • Use in-store technology to support store operations and provide positive guest experiences.
  • Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
  • Understand and adhere to people safety policies and procedures to maintain a safe work environment.
  • Perform work in accordance with applicable policies, procedures, and laws or regulations.

FAQs

What is the primary role of a Seasonal Educator at lululemon?

The primary role of a Seasonal Educator is to create a world-class guest experience by engaging with customers, providing technical product education, and facilitating a seamless shopping experience in our retail stores.

Is previous retail experience required for this position?

Previous retail experience is not explicitly required, but a passion for guest experience and a willingness to learn are essential.

What kind of schedule will I need to be available for?

You will need to be available for a flexible schedule, with shifts primarily offered between the evening and early morning (after close).

Are there any specific qualities lululemon looks for in candidates?

Yes, lululemon values qualities such as inclusion and diversity, integrity, guest experience, personal responsibility, self-awareness, collaboration and teamwork, and enthusiasm.

Will training be provided for this role?

Yes, lululemon provides training to ensure that Seasonal Educators are equipped with the knowledge and skills necessary to succeed in their roles.

What kind of benefits and perks are offered to Seasonal Educators?

Seasonal Educators can enjoy benefits such as competitive base pay, a team-based bonus program, paid time off, generous employee discounts, fitness/yoga classes, and personal and professional development programs.

Is there room for growth within the company after this seasonal position?

Yes, there is potential for growth within lululemon, as we prioritize promoting from within and nurturing our team members’ professional development.

Do Seasonal Educators have a role in community engagement?

Yes, Seasonal Educators are responsible for informing guests about local community programs and may participate in planning and executing community projects and initiatives.

Is it necessary to have a specific level of education to apply?

While a high school diploma or equivalent is a nice-to-have, it is not required for applicants to apply for the Seasonal Educator position.

What is the focus of lululemon as a company?

Lululemon focuses on creating positive change, including building an equitable, inclusive, and growth-focused environment for its people while offering innovative performance apparel.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

lululemon athletica inc. (NASDAQ:LULU) is a healthy lifestyle inspired athletic apparel company for yoga, running, training, and most other sweaty pursuits, creating transformational products and experiences which enable people to live a life they love. Setting the bar in technical fabrics and functional designs, lululemon works with yogis and athletes in local communities for continuous research and product feedback. https://corporate.lululemon.com/careers