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Security Officer

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Rosewood Hotel Group

5d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Facilities Management
  • Amsterdam

AI generated summary

  • You must have an MBO 2 beveiliging diploma, speak Dutch and English, have prior luxury security experience, work well independently and in a team, and maintain guest confidentiality with a valid work permit.
  • You will patrol the property, assist guests, monitor security systems, document incidents, respond to emergencies, and maintain accurate logs for safety and security compliance.

Requirements

  • MBO 2 beveiliger diploma
  • Mandatory speaking Dutch
  • Must be able to perform job functions with attention to detail, speed and accuracy.
  • Prioritize, organize and follow-up.
  • Be a clear thinker, remaining calm and resolving problems using good judgement.
  • Follow directions thoroughly.
  • Understand a guest’s service needs.
  • Work cohesively with co-workers as part of a team,
  • Work with minimal supervision.
  • Maintain confidentiality of guest information and pertinent hotel data.
  • Required to speak, read and write English, with fluency in other languages is highly preferred.
  • Previous experience as a Security Officer for a luxury or ultra-luxury property is highly preferred.
  • Sponsorship is not provided so we ask that all applicants have a valid work permit for the Netherlands in order to be considered for this role.

Responsibilities

  • Report for duty punctually ready to work in full uniform paying attention to personal hygiene and tidiness.
  • Patrol hotel property to ensure the safety of guests and associates and to protect all hotel assets.
  • Answer house calls, assist guests and associate’s safety and security in hotel.
  • Initiate and follow-up all investigations of crimes committed against property and persons.
  • Assist sick and injured guests and associates, ensuring documentation and disposition of reports.
  • Check all alarm systems, safety and fire equipment systems and closely monitor security of building doors, service areas and delivery areas.
  • Maintain accurate records while engaging in basic office duties including, but not limited to, camera monitoring, shift activity log, code book, and associate and guest binder interaction.
  • Protect evidence or scene of incident in the event of accidents, emergencies, or security investigations; sets up barriers and signage, and provides direction or information to others.
  • Observe and report incidents or suspicious activity as appropriate for the circumstances and/or as required by the Company.
  • Respond to incidents of disaster, healthcare facility emergency codes, fire, medical emergency, other threats, flooding, water discharge, elevator emergency, hazardous material event, inclement weather, and other incidents or conditions following procedures established for post, by the company, or through training or certification.
  • Accurately log and maintains the Lost and Found department log while adhering to the stated restrictions as they appear in the departmental manual. Assures that all property removal is conducted within appropriate policy requirements and in accord with standards.
  • Handle all guest-related incidents as necessary.
  • Workplace Safety: Is aware of and works within healthcare facility and departmental safety guidelines, including reporting potential hazards and hazardous behavior.

FAQs

What is the primary role of a Security Officer at Rosewood Amsterdam?

The primary role of a Security Officer at Rosewood Amsterdam is to oversee all security operations to ensure the safety of guests, associates, and property, which includes supervising security guards and implementing safety protocols.

What are the essential duties and responsibilities of a Security Officer?

Essential duties include patrolling the hotel property, responding to emergencies, conducting investigations, assisting sick or injured guests, monitoring security systems, maintaining records, and ensuring the safety of guests and associates.

Is a specific educational qualification required for this position?

Yes, an MBO 2 beveiliger diploma is required for this position.

What language skills are necessary for this role?

Mandatory proficiency in Dutch is required, and applicants must also be able to speak, read, and write in English. Fluency in additional languages is highly preferred.

Is prior experience in a similar role required?

Yes, previous experience as a Security Officer for a luxury or ultra-luxury property is highly preferred.

Will Rosewood Amsterdam provide sponsorship for this position?

No, sponsorship is not provided, so applicants must have a valid work permit for the Netherlands to be considered for this role.

What qualities are important for a successful candidate in this role?

Important qualities include attention to detail, ability to prioritize and organize tasks, clear thinking under pressure, good judgment, teamwork skills, and maintenance of confidentiality.

When is Rosewood Amsterdam expected to welcome guests?

Rosewood Amsterdam is poised to welcome guests in Q1 2025.

Where is Rosewood Amsterdam located?

Rosewood Amsterdam is located in the iconic Palace of Justice along the Prinsengracht in Amsterdam's UNESCO-listed Canal District.

What facilities will be available at Rosewood Amsterdam?

Facilities include elegantly designed guestrooms and suites, three distinctive dining experiences, a signature spa, wellness facilities including a fitness center and an indoor swimming pool, and various event spaces including a grand ballroom.

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Rosewood Hotel Group

Retail & Consumer Goods
Industry

Mission & Purpose

Rosewood Hotel Group is a global luxury hotel management company that operates a collection of unique, ultra-luxury properties across the world. Their mission is to create timeless, personal, and inspiring travel experiences for their guests, with a focus on exceptional service, rich cultural connections, and a commitment to environmental sustainability. The purpose of Rosewood is to redefine luxury hospitality by delivering memorable and personalized experiences that reflect the local culture and surroundings of each property.