Logo of Huzzle

Home

Matches

Explore

Manage

Selling Associate-Citrus Plaza

image

Victoria’s Secret & Co.

11d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Redlands

AI generated summary

  • You must exceed customer expectations, meet goals, demonstrate urgency, embrace teamwork, be resilient, seek growth opportunities, and have a flexible schedule for evenings and weekends.
  • You will drive sales by engaging customers, providing bra fitting expertise, processing transactions, maintaining stock, executing visual merchandising, and ensuring a safe, efficient store environment.

Requirements

  • Exhibits an authentic desire to exceed the customer’s expectations
  • Proven ability to meet or exceed goals preferred
  • Demonstrates a sense of urgency
  • Has a healthy, competitive spirit, while maintaining a team focus
  • Is resilient and bounces back quickly from setbacks
  • Pursues opportunities to take on more responsibility
  • Seeks out coaching from leaders and peers to improve productivity; leads own learning
  • Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

Responsibilities

  • Drives store sales and growth by personally selling to customers
  • Proactively engages with customers, reads cues and responds effectively
  • Provides customers with the perfect bra fit by asking effective questions
  • Converting returns, offers and other promotions into larger sales
  • Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
  • Reinforces customer buying decisions at checkout and encourages purchase of additional items
  • Recovers cash wrap selling zone and “go-backs”
  • Processes merchandise to be floor ready and maintains back room and under stock to brand standards
  • Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
  • Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
  • Executes floorset proficiently
  • Understands and adheres to brand standards
  • Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
  • Driving top line store sales results and growing the business through action and productivity
  • Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
  • Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
  • Taking initiative to recover and replenish merchandise, so it is available to sell
  • Understanding and adhering to visual merchandising brand standards
  • Assisting in housekeeping of sales floor and communicating maintenance issues
  • Keeping an awareness of, and building personal capability in, loss prevention
  • Reinforcing store strategy to reduce shrink
  • Supporting all activities related to providing a safe working environment
  • Understanding and demonstrating Company values
  • Building loyalty through our Rewards Program

FAQs

What is the job title for this position?

The job title is Selling Associate at Citrus Plaza.

What companies are part of Victoria's Secret & Co.?

Victoria's Secret & Co. comprises two market-leading brands: Victoria's Secret and PINK.

What are the primary responsibilities of a Selling Associate?

The primary responsibilities include driving sales, providing exceptional customer service, engaging with customers, and exhibiting product knowledge and expertise.

What kind of discount do associates receive?

Associates receive a 40% discount on products.

Are there any mental health benefits offered?

Yes, free mental health benefits (EAP) are provided for associates and those living with them.

What does the cash wrap role involve?

The cash wrap role involves delivering a friendly and efficient checkout experience, processing transactions accurately, and encouraging additional purchases.

What is required for the position regarding availability?

Schedule flexibility that includes evenings, weekends, holidays, and non-business hours is required.

Is there an emphasis on customer experience in this role?

Yes, exhibiting an authentic desire to exceed customer expectations is a key qualification for this role.

What are the salary ranges for the Selling Associate position?

The minimum salary is $17.00, and the maximum salary is $20.75.

Does Victoria's Secret & Co. consider applicants with criminal histories?

Yes, all qualified applicants, including those with arrest or conviction records, will be considered in accordance with applicable laws.

Is this position focused solely on sales?

No, the position also includes responsibilities in processing merchandise, replenishing stock, and maintaining visual merchandising standards.

Do associates have opportunities for growth and learning?

Yes, associates are encouraged to seek out coaching from leaders and peers to improve productivity and pursue more responsibilities.

Is teamwork important in this role?

Yes, maintaining a team focus while having a competitive spirit is valued in this position.

How does the company ensure a safe working environment?

Associates are expected to support activities related to providing a safe working environment and to communicate maintenance issues.

image

Victoria’s Secret & Co.

Purpose Driven, Inclusive, Authentic & Inspiring.

Retail & Consumer Goods
Industry
10,001+
Employees
2021
Founded Year

Mission & Purpose

Victoria’s Secret & Co. (VS&Co), through Victoria’s Secret and Victoria’s Secret PINK, is the world’s leading specialty retailer with over 1,400 stores globally. With a deep commitment to our people, purpose and planet, Victoria’s Secret & Co. provides products and experiences that uplift and champion customers at all stages of their life. We have a highly talented, global team of more than 30,000 associates in our stores, distribution centers and home offices. We foster an inclusive culture where everyone can bring their whole selves to work. We are a community of smart, passionate and committed associates whose creativity, innovation and hard work fuel the world’s most recognized lingerie, apparel and beauty brands of VS&Co.