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Selling Associate-Cross Creek PINK

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Victoria’s Secret & Co.

25d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Fayetteville

AI generated summary

  • You must exceed customer expectations, meet goals, demonstrate urgency, embrace teamwork, rebound from setbacks, seek growth opportunities, and have flexible scheduling.
  • You will drive sales, engage customers, provide fitting assistance, process transactions, maintain merchandise, support store standards, and enhance customer loyalty through promotions and initiatives.

Requirements

  • Exhibits an authentic desire to exceed the customer’s expectations
  • Proven ability to meet or exceed goals preferred
  • Demonstrates a sense of urgency
  • Has a healthy, competitive spirit, while maintaining a team focus
  • Is resilient and bounces back quickly from setbacks
  • Pursues opportunities to take on more responsibility
  • Seeks out coaching from leaders and peers to improve productivity; leads own learning
  • Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

Responsibilities

  • Drives store sales and growth by personally selling to customers
  • Proactively engages with customers, reads cues and responds effectively
  • Provides customers with the perfect bra fit by asking effective questions
  • Converting returns, offers and other promotions into larger sales
  • Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
  • Reinforces customer buying decisions at checkout and encourages purchase of additional items
  • Recovers cash wrap selling zone and “go-backs”
  • Processes merchandise to be floor ready and maintains back room and under stock to brand standards
  • Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
  • Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
  • Executes floorset proficiently
  • Understands and adheres to brand standards
  • Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
  • Driving top line store sales results and growing the business through action and productivity
  • Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
  • Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
  • Taking initiative to recover and replenish merchandise, so it is available to sell
  • Understanding and adhering to visual merchandising brand standards
  • Assisting in housekeeping of sales floor and communicating maintenance issues
  • Keeping an awareness of, and building personal capability in, loss prevention
  • Reinforcing store strategy to reduce shrink
  • Supporting all activities related to providing a safe working environment
  • Understanding and demonstrating Company values
  • Building loyalty through our Rewards Program

FAQs

What is the job title for this position?

The job title is Selling Associate-Cross Creek PINK.

What are the primary responsibilities of a Selling Associate?

The primary responsibilities include driving sales, providing exceptional customer service, engaging with customers, helping with bra fittings, processing transactions at the cash wrap, maintaining merchandise standards, and executing floorset activities.

What qualifications are needed for this role?

Qualifications include a desire to exceed customer expectations, the ability to meet or exceed goals, a sense of urgency, a competitive spirit with a team focus, resilience, the willingness to take on more responsibility, and flexible scheduling availability.

What benefits are offered to Selling Associates?

Benefits include a 40% associate discount, free mental health (EAP) benefits, free products, a flexible schedule, and competitive pay.

What is the minimum and maximum salary for this position?

The minimum salary is $11.00, and the maximum salary is $13.25.

Are there opportunities for advancement within the company?

Yes, associates are encouraged to pursue opportunities for increased responsibility and leadership roles.

Is previous retail experience required for this position?

Previous retail experience is preferred but not explicitly stated as a requirement.

What is the company's stance on diversity and inclusion in hiring?

The company is an equal opportunity employer and does not discriminate based on race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, or any other protected category.

Are Selling Associates required to work flexible hours?

Yes, schedule flexibility is required, including availability for evenings, weekends, holidays, and non-business hours.

Does the company support work-life balance for its associates?

Yes, the company offers a flexible schedule to help associates balance work and personal commitments.

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Victoria’s Secret & Co.

Purpose Driven, Inclusive, Authentic & Inspiring.

Retail & Consumer Goods
Industry
10,001+
Employees
2021
Founded Year

Mission & Purpose

Victoria’s Secret & Co. (VS&Co), through Victoria’s Secret and Victoria’s Secret PINK, is the world’s leading specialty retailer with over 1,400 stores globally. With a deep commitment to our people, purpose and planet, Victoria’s Secret & Co. provides products and experiences that uplift and champion customers at all stages of their life. We have a highly talented, global team of more than 30,000 associates in our stores, distribution centers and home offices. We foster an inclusive culture where everyone can bring their whole selves to work. We are a community of smart, passionate and committed associates whose creativity, innovation and hard work fuel the world’s most recognized lingerie, apparel and beauty brands of VS&Co.