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Selling Associate-Lenox Square

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Victoria’s Secret & Co.

17d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Atlanta

AI generated summary

  • You must exceed customer expectations, meet goals, work urgently and competitively, bounce back from setbacks, seek responsibility and coaching, and have flexible availability.
  • You will drive sales by engaging customers, providing fitting assistance, processing transactions, maintaining stock, and supporting visual merchandising while ensuring a safe and effective shopping experience.

Requirements

  • Exhibits an authentic desire to exceed the customer’s expectations
  • Proven ability to meet or exceed goals preferred
  • Demonstrates a sense of urgency
  • Has a healthy, competitive spirit, while maintaining a team focus
  • Is resilient and bounces back quickly from setbacks
  • Pursues opportunities to take on more responsibility
  • Seeks out coaching from leaders and peers to improve productivity; leads own learning
  • Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

Responsibilities

  • Drives store sales and growth by personally selling to customers
  • Proactively engages with customers, reads cues and responds effectively
  • Provides customers with the perfect bra fit by asking effective questions
  • Converting returns, offers and other promotions into larger sales
  • Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
  • Reinforces customer buying decisions at checkout and encourages purchase of additional items
  • Recovers cash wrap selling zone and “go-backs”
  • Processes merchandise to be floor ready and maintains back room and under stock to brand standards
  • Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
  • Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
  • Executes floorset proficiently
  • Understands and adheres to brand standards
  • Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
  • Driving top line store sales results and growing the business through action and productivity
  • Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
  • Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
  • Taking initiative to recover and replenish merchandise, so it is available to sell
  • Understanding and adhering to visual merchandising brand standards
  • Assisting in housekeeping of sales floor and communicating maintenance issues
  • Keeping an awareness of, and building personal capability in, loss prevention
  • Reinforcing store strategy to reduce shrink
  • Supporting all activities related to providing a safe working environment
  • Understanding and demonstrating Company values
  • Building loyalty through our Rewards Program

FAQs

What is the primary responsibility of a Selling Associate at Victoria's Secret?

The primary responsibility of a Selling Associate is to drive sales and provide exceptional customer service while engaging customers and demonstrating a high level of product knowledge and expertise.

What benefits do Selling Associates receive?

Selling Associates receive a 40% associate discount, free mental health benefits for themselves and those living with them, free product, a flexible schedule, and competitive pay.

What kind of experience should candidates have?

Candidates should exhibit a desire to exceed customer expectations, demonstrate a sense of urgency, possess a competitive spirit while maintaining a team focus, and have the ability to meet or exceed goals.

What are the salary ranges for this position?

The minimum salary for the Selling Associate position is $11.00, and the maximum salary is $14.25, with actual salaries determined by factors such as skills, experience, and geographic region.

Is schedule flexibility required for this role?

Yes, schedule flexibility is required, including availability for evenings, weekends, holidays, and non-business hours.

What are the expectations regarding customer interaction?

Selling Associates are expected to proactively engage with customers, provide assistance with bra fittings, and reinforce customer buying decisions.

Are there any qualifications required for applying?

Yes, applicants should demonstrate a desire to exceed customer expectations, show resilience, seek out coaching for improvement, and have a flexible schedule.

Does the company offer opportunities for growth and development?

Yes, the company encourages associates to pursue opportunities for taking on more responsibility and to seek coaching from leaders and peers for productivity improvement.

What is Victoria's Secret's stance on equal opportunity employment?

Victoria's Secret is an equal opportunity employer and does not discriminate in hiring or employment terms based on protected categories as recognized by state, federal, or local laws.

Are applicants with criminal histories considered for employment?

Yes, all qualified applicants are considered for employment, including those with arrest records, conviction records, or other criminal histories, in accordance with applicable state and local laws.

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Victoria’s Secret & Co.

Purpose Driven, Inclusive, Authentic & Inspiring.

Retail & Consumer Goods
Industry
10,001+
Employees
2021
Founded Year

Mission & Purpose

Victoria’s Secret & Co. (VS&Co), through Victoria’s Secret and Victoria’s Secret PINK, is the world’s leading specialty retailer with over 1,400 stores globally. With a deep commitment to our people, purpose and planet, Victoria’s Secret & Co. provides products and experiences that uplift and champion customers at all stages of their life. We have a highly talented, global team of more than 30,000 associates in our stores, distribution centers and home offices. We foster an inclusive culture where everyone can bring their whole selves to work. We are a community of smart, passionate and committed associates whose creativity, innovation and hard work fuel the world’s most recognized lingerie, apparel and beauty brands of VS&Co.