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Selling Supervisor- Las Americas

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Ralph Lauren

9d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • San Diego

AI generated summary

  • You must drive daily sales, focus on customer experience, support initiatives, engage in training, utilize technology for alternative purchasing, and maintain store standards.
  • You will drive sales performance, engage clients, support team training, uphold brand standards, foster collaboration, and enhance customer access to products and purchasing options.

Requirements

  • Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
  • Proactively drives business through focusing on the customer at the core of all decisions
  • Supports company initiatives
  • Participates in team training to execute business results
  • Utilizes "More Ways to Shop" to drive business results and supports use of new technology
  • Represents the customer experience expectations in store
  • Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
  • Champion of RL core values
  • Supports a collaborative environment with the customer at its core
  • Engages in networking to start to build a clientele
  • Provides on going feedback to Management on successes and opportunities
  • Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.
  • Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.
  • Provides necessary feedback to Management on category opportunities or needs.
  • Ensures sales floor and all store standards are met at all time.

Responsibilities

  • Understands and delivers sales and profit performance, understanding key tools and resources to drive selling
  • Supports the store in the execution of company initiatives
  • Supports and participates in team training to execute business results
  • Creative in thinking of new way to engage clients and reach out to a wider client base
  • Is the ideal representative of the customer experience expectations in store
  • Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
  • Engages in store client initiatives and community outreach
  • Champion of RL core values
  • Embraces RL "More ways to shop" and new technology
  • Supports a collaborative environment with the customer at its core
  • Engages in networking and sourcing talent
  • Provides on going feedback to Management on successes and opportunities
  • Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.
  • Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.
  • Maintains exceptional productivity standards through store execution
  • Upholds all company policies and procedures
  • Provides necessary feedback to Management on category opportunities or needs.
  • Ensures sales floor and all store standards are met at all time.

FAQs

What is the pay range for the Selling Supervisor position?

The pay range for the Selling Supervisor position is $18.80 - $29.57 per hour, with actual pay dependent on experience and geographic location.

What are the key responsibilities of the Selling Supervisor?

The key responsibilities include understanding and delivering sales performance, executing company initiatives, participating in team training, engaging clients, maintaining store standards, and providing feedback to management.

What qualifications are required for this position?

The position requires motivation to drive sales, a focus on customer experience, participation in company initiatives, and the ability to support and embrace new technologies.

Where is the Selling Supervisor position located?

The Selling Supervisor position is located in San Diego, California.

Is experience in retail necessary for this position?

While specific experience wasn't outlined in the job description, a background in retail or sales would be beneficial for success in this role.

How does Ralph Lauren promote inclusivity within the company?

Ralph Lauren promotes inclusivity through various initiatives, including talent development, education, communication, employee groups, and celebration of diverse perspectives.

What tools and technologies should a Selling Supervisor be familiar with?

A Selling Supervisor should be familiar with tools like Gladly, Click to Zoom, JRNI, and technologies that enhance customer engagement and shopping experiences.

Does the position involve community outreach?

Yes, the position involves engaging in store client initiatives and community outreach efforts.

How is performance measured for the Selling Supervisor?

Performance is measured through sales and profit outcomes, the execution of strategic plans, and adherence to company and store standards.

What is meant by "More Ways to Shop"?

"More Ways to Shop" refers to the various innovative shopping options and technologies that expand customer access to products, enhancing their purchasing experience.

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Ralph Lauren

“Be anything you want to be. And be many things.” – Ralph Lauren

Fashion & Arts
Industry
10,001+
Employees
1967
Founded Year

Mission & Purpose

Ralph Lauren is a globally renowned fashion brand that epitomises timeless elegance and iconic style. With a rich heritage spanning several decades, Ralph Lauren has become synonymous with luxury and sophistication. The brand offers a wide range of products, including clothing, accessories, fragrances, and home furnishings, all reflecting impeccable craftsmanship and attention to detail. Known for its classic designs and impeccable quality, Ralph Lauren has established itself as a symbol of refined taste and effortless sophistication. With a commitment to delivering exceptional products and exceptional customer experiences, Ralph Lauren continues to inspire and captivate fashion enthusiasts around the world.