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Senior Account Manager, Amazon Vendor Services - EU Total Consumer Electronics

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Amazon

2mo ago

  • Job
    Full-time
    Senior & Expert Level
  • Sales & Business Development
    Logistics
  • Munich

AI generated summary

  • You need a degree, 6+ years in E-Commerce Account Management, P&L experience, strong communication skills, data analysis expertise, and preferably Consumer Electronics industry knowledge.
  • You will manage vendor relationships, design strategies, lead cross-functional projects, identify growth opportunities, and ensure team productivity while driving excellence in vendor performance.

Requirements

  • Bachelor’s/Master’s degree preferably in Business Administration, Finance, Economics, Engineering or a similar program.
  • Passionate about Account Management and with minimum 6 years experience of Retail or E-Commerce Account Management experience across buying, sales, merchandising, marketing, operations or logistics.
  • Several years of professional experience in managing a business with P&L responsibilities.
  • Ability to communicate clearly and effectively with different functional groups including senior business leaders, finance, HR and developers.
  • Proven track record of delivering results through others in an ambiguous, fast-paced/deadline-driven environment.
  • Tenacity to develop ideas independently and thrive in a fast-paced start-up environment.
  • Solid social skills to build relationships both internally and externally.
  • Previous experience in managing large-scale projects end-to-end with large teams involved.
  • Excellent written and verbal communication (English, minimum C1 level).
  • Advanced knowledge in MS Office programs (Excel, PowerPoint, Outlook).
  • Additional proficiency in the following languages is desirable: Spanish or German.
  • Experience using analytical, sales, and productivity tools including Salesforce, Google Analytics, SQL, HTML or website content management systems.
  • Analytical problem-solving ability, with experience in data analysis, reporting, and forecasting to guide business decisions.
  • A Master’s degree (preferably in business management)/ MBA from a leading business school is beneficial.
  • An entrepreneurial way of thinking and a strong hands-on, results driven mentality.
  • Experience in the Consumer Electronics industry is highly beneficial (especially in computing/TV/printing), as it provides valuable insights into managing vendors and understanding consumer behavior in related markets.

Responsibilities

  • Have impact not only at vendor-level but deliver cross-divisional vendor-projects across Marketing & Promotions, Selection & IDQ (Item Data Quality) and Availability & Operational Excellence. Where possible, scaling best practices to total Total Consumer Electronics
  • Develop and nurture strategic, long-term vendor relationships by delivering exceptional account management that maximizes vendor satisfaction
  • Work backward from vendor and customer needs to identify impactful business opportunities that elevate both the vendor and customer experience
  • Design and execute business strategies across multiple marketplaces, coordinating large cross-functional teams of account managers and supporting functions
  • Determine the best approach for optimal team productivity on your accounts, including overseeing and providing strategic direction for other EU workstreams on key vendor priorities
  • Define and audit metric goals for your account, ensuring the account team is set up for success and removing blockers with the right resources
  • As an industry expert, drawing from your professional experience, provide strategic insights that shape the long-term direction of our partnerships
  • Identify new growth opportunities and create customized solutions for scaling across the organization
  • Partner with internal teams (eg. Advertising, Supply Chain Management) to drive more strategic vendor discussions across functions
  • Lead key projects across EU Total Consumer Electronics and the Retail business or AVS organization, owning the project design and strategy, delivering end to end results

FAQs

What qualifications are required for this position?

A Bachelor’s or Master’s degree in Business Administration, Finance, Economics, Engineering, or a similar program is preferred.

How many years of experience are necessary for this role?

A minimum of 6 years of retail or e-commerce account management experience is required.

Is experience managing P&L responsibilities important for this job?

Yes, several years of professional experience in managing a business with P&L responsibilities is essential.

What type of communication skills are needed?

Strong communication skills are required to effectively interact with various functional groups, including senior business leaders, finance, HR, and developers.

What languages do I need to speak for this position?

Proficiency in English is required (minimum C1 level). Additional proficiency in Spanish or German is desirable.

Where is this position based?

This job can be based in one of the following EU corporate offices: London, Munich, Paris, Madrid, or Milan.

What are the key responsibilities of the Senior Account Manager?

The key responsibilities include managing strategic vendor relationships, executing business strategies, overseeing project work, and collaborating with internal teams to drive vendor discussions.

Do I need experience in the Consumer Electronics industry for this role?

Yes, experience in the Consumer Electronics industry, particularly in computing, TV, or printing, is highly beneficial.

What tools and software should I be familiar with for this position?

Familiarity with analytical, sales, and productivity tools such as Salesforce, Google Analytics, SQL, HTML, and website content management systems is advantageous.

Is a Master's degree beneficial for this role?

Yes, a Master's degree (preferably in business management) or an MBA from a leading business school is beneficial for this position.

How does Amazon ensure diversity in its hiring process?

Amazon is an equal opportunities employer and values a diverse workforce as key to its success. Recruiting decisions are made based on experience and skills.

Will I be expected to lead projects?

Yes, you will be responsible for leading key projects across the EU Total Consumer Electronics and the Retail business or AVS organization, owning project design and delivering end-to-end results.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.