FAQs
What is the main focus of the Senior Administrator role at University Hospital Southampton NHS Foundation Trust?
The main focus is coordinating activities between the Patient Services Centre (PSC) and the Phlebotomy administration team, particularly regarding the administration of the Trust's biosimilar drive.
What are the working hours for this position?
This full-time position involves working 37.5 hours per week within the PSC hours, which are 0700 to 1800 Monday to Friday and 0800 to 1630 on Saturdays.
Is this role a permanent position?
No, this role is a 6-month secondment.
What qualifications are required for this role?
Essential criteria include a good standard of secondary education with literacy and numeracy skills at GCSE level or equivalent, a Level 3 qualification in administration/customer service or equivalent experience, and experience as an administrator or secretary in a customer-focused environment.
Are there opportunities for personal development in this role?
Yes, there are opportunities for learning and development to help you achieve your career aspirations, including attending courses or further study.
Where is this position located?
This position is located between Southampton General Hospital and Royal South Hants Hospital.
How does the Trust gain patient consent for biosimilar switches?
A letter explaining the biosimilar switch process is sent to appropriate patient groups, giving them a timeframe to contact the Trust with any concerns. After this period, consent is assumed unless a patient has expressed a concern.
What support is available to staff regarding NHS discounts?
UHS employees can access a range of NHS discounts as part of their employment benefits.
What is the minimum amount of paid holiday entitled to employees?
Employees are entitled to a minimum of 35 days paid holiday (pro rata).
Is knowledge of medical terminology important for this role?
Yes, knowledge of medical terminology is considered a desirable criterion for the position.