FAQs
What qualifications are required for the Senior Administrator position?
The successful applicant should possess robust organisational skills, excellent communication and interpersonal skills, and a sound knowledge of Microsoft Office programmes including Outlook, Word, and Excel.
Is experience in healthcare administration necessary for this role?
While the job description does not explicitly state a requirement for healthcare administration experience, it is assumed that familiarity with the healthcare environment would be beneficial given the nature of the role.
What are the main responsibilities of the Senior Administrator?
The main responsibilities include managing appointment bookings, outpatient calendars, providing secretarial support, ensuring data quality in the Trust patient database, monitoring waiting lists, and organizing and taking minutes for meetings.
How does the organization promote work-life balance for its employees?
The organization offers flexible working options, including part-time working and job sharing, to support a healthy work-life balance.
What career development opportunities are available for employees in this role?
Employees have access to career development programs including mentoring, coaching, positive people management, collective leadership, and other talent programs to help them progress their careers.
Are there any specific IT skills required for this position?
Yes, the post holder must be comfortable with IT and keen to learn new software packages and processes.
Can you provide details about the benefits offered to staff?
Yes, the benefits include a generous pay, pensions and leave package, flexible working options, career development opportunities, car lease options, keyworker housing, and NHS discounts.
Who should I contact for more information about the job?
For further details or informal visits, you can contact Marcia Thomas, the Business and Administration Manager, at marcia.thomas@slam.nhs.uk or by phone at 07596892201.
Are previous applicants allowed to reapply for this position?
No, previous applicants need not apply again for this position.
Will the post holder be interacting with service users and families?
Yes, the administrator may serve as the first point of contact for service users, families/carers, and other members of the person's network, playing an important role in ensuring a good patient experience.