FAQs
What is the job title for this position?
The job title is Senior Content Designer.
What is the primary focus of the Senior Content Designer role?
The primary focus is to ensure customers have the best experience across digital platforms by creating clear, concise, and enjoyable content for authenticated mobile and internet banking sites.
Which team will the Senior Content Designer be a part of?
The Senior Content Designer will be part of the Cloud, Digital and Integration team within the Digital Design and Research function.
Where is the work location for this position?
The position is based in London, with a requirement to spend at least two days per week in the London office or 40% of working time if part-time.
What experience is required for the Senior Content Designer role?
Candidates should have demonstrable experience creating content for authenticated mobile banking and internet banking sites, along with strong experience in researching, designing, and testing content experiences in agile environments.
What skills are essential for this role?
Essential skills include strong writing skills, experience in designing for inclusivity and accessibility, influencing skills, and excellent communication skills to effectively convey complex messages.
What are the customer first behaviors expected from employees?
Employees should feel what customers feel, say it straight, push for better, and get it done.
What employee benefits are offered for this position?
Employee benefits include a personal pension, paid volunteering days, life assurance, a selection of additional benefits through a salary sacrifice scheme, access to health and wellness options, performance-related bonuses, training opportunities, and 25 days holiday, pro rata.
What is Nationwide's approach to financial services?
Nationwide is a mutual that prioritizes its members—customers who bank, save, or have a mortgage with them—by sharing profits and putting customer needs first.
How can candidates apply for the Senior Content Designer position?
Candidates can apply by clicking the 'Apply Now' button, attaching their up-to-date CV, answering a few quick questions, and providing a portfolio of their work.