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Senior Content Specialist (Disney Institute)

  • Job
    Senior & Expert Level
  • Media & Journalism
  • Anaheim

AI generated summary

  • You must have 8+ years of Disney leadership experience, adult learning/training experience, project management skills, communication abilities, collaboration experience, and the willingness to travel. Preferred qualifications include facilitation experience, executive education design, and talent development certification. A Bachelor's degree is required, while a Master's degree is preferred.
  • You will design and develop learning strategies, create content, manage production schedules, ensure brand standards, train Delivery Cast, and monitor content quality for Disney Institute clients.


  • 8+ years Disney Leadership Experience, or related professional experience
  • 8+ years of adult learning/training and development experience as an Instructional Designer (or related field Organizational Design Manager, Educator, Business Consultant, Video Producer)
  • Experience with project management including leading detailed and well organized projects within a deadline
  • Experience with adult learning and organization improvement principles
  • Experience reviewing business strategy and translating it into learning solutions
  • Demonstrated written, verbal and presentation communication skills
  • Experience collaborating with internal and external partners
  • Experience working on a variety of content such as keynote presentations, participant guides, facilitator guides, videos and other collateral
  • Experience using Microsoft Office (Outlook, Word, PowerPoint) and Keynote (preferred)
  • Demonstrated ability to interact credibly and represent the Disney brand with internal partners and external business clients at all levels (including executives).
  • Ability to deal with ambiguity and fast-paced change driven by growth and client expectations
  • Willingness to travel within the U.S. for pilots, premiers, and design sessions.
  • Preferred Qualifications:
  • 2+ years experience as a Facilitator at Disney, or related professional experience facilitating meetings to achieve objectives, such as content design or information gathering meetings
  • Experience designing executive education programming (content for Leadership, Executive and Manager audiences)
  • Familiarity with creative problem solving and/or innovation processes.
  • Certified Professional in Talent Development (CPTD) through ATD
  • Demonstrated ability to write or help localize content to multiple cultures and languages around the globe.
  • Detailed research practices regarding Disney historical records and archives as well as with Subject Matter Experts (SMEs)
  • Experience mentoring, leading and engaging with content partners, internal stakeholders and external vendors, suppliers and contractors.
  • Required Education:
  • Bachelor’s Degree or equivalent work experience in related field (Content/Instructional Design, Organizational Design, Education, Business, Video Production)
  • Preferred Education:
  • Master’s degree in related field (Content/Instructional Design, Organizational Design, Education, Business, Video Production)


  • Design and development of learning and development strategies, curriculum, solutions, and content.
  • Interview subject matter experts to research best practices from across The Walt Disney Company and then distill those findings into adaptable business insights that can be shared with Disney Institute Clients.
  • Develop keynote slides, participant guides, facilitator guides, videos and other collateral and partner with content partners (content specialists, graphic designers, copy editors, multimedia etc.) to project manage those assets to completion and within scope.
  • Develop and manage production schedules to ensure all content and materials are delivered on time and in scope.
  • Ensure brand standards are maintained for Disney Institute content and client branded materials.
  • Provide initial training for Disney Institute Delivery Cast as appropriate.
  • Develop reusable tools to support Delivery Cast in client engagements.
  • Monitor delivery of content for quality and effectiveness using a variety of evaluation methods.
  • Periodic on-stage delivery of training, pilots, premieres, and client programs as assigned.
  • Ability to remain current with business, consumer and societal trends related to this new pillar of content.
  • Mentor and engage multi-disciplinary internal stakeholders, subject matter experts, other content specialists, writers, and multimedia partners, as well as external vendors, suppliers, and contractors during development.
  • Collaborate and consult internally with Disney Institute Delivery Team members to understand and develop holistic approaches to the needs of external clients.
  • Interact with clients and participants to assess needs and gather feedback in the piloting and testing of content
  • This role may travel between Anaheim, Glendale and Burbank, CA to visit various Disney worksites.


What are the main responsibilities of a Senior Content Specialist at Disney Institute?

The main responsibilities include continuously improving and maintaining the curriculum and course assets for accuracy, relevancy, and quality, while ensuring content reflects current technology-enhanced delivery methods and contemporary business theory and practice.

Entertainment & Media

Mission & Purpose

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started! The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of… What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!