FAQs
What is the primary focus of Flock as an insurance company?
Flock focuses on a real-time, data-driven approach to insurance, particularly for connected and autonomous vehicles, aiming to prevent claims and improve safety for fleet owners.
What will my main responsibilities be as a Senior Credit Controller?
As a Senior Credit Controller, you will take full control of credit control and billing processes, manage payments, resolve issues, and enhance processes while maintaining strong relationships with insurance carrier partners and broker partners.
What experience is required for this role?
Prior experience running a B2B credit control function is required, preferably in commercial insurance within an intermediated environment.
What qualities and skills will contribute to success in this position?
A strong track record of achieving low credit losses, effective relationship management, strong interpersonal skills, a desire to drive change, and the ability to interact with senior stakeholders will all contribute to success in this role.
How many colleagues will I be working with in this role?
You will be supported by 2-3 other colleagues in managing the credit control and billing processes.
What is the working environment like at Flock?
Flock operates in a fast-paced start-up environment, where ideas can be executed quickly, providing a stimulating atmosphere for growth and innovation.
Is there room for process improvement in this role?
Yes, you will be encouraged to bring your extensive experience to improve existing processes and approaches from Day 1.
What does the hybrid working model entail?
The hybrid model typically requires a minimum of two days a week in the London office, with remote work for the remaining days.
Where is Flock’s office located?
Flock’s office is located in London.
How does Flock view authenticity in the hiring process?
Flock values authenticity and encourages applicants to be their genuine selves, as they appreciate the unique qualities and experiences each individual brings.