Senior Director / Business Partner

Genentech

Jan 17

Applications are closed

Job
Full-time
Expert Level
Customer Relations
Consulting
San Francisco

Requirements

Strong understanding of Genentech
Proven track record of stakeholder relationship management experience
Mastery level in interpersonal and communication skills as well as assertiveness
Mastery level in customer relations and building partnerships at all levels within an organization
Outstanding influencing skills
Strategic thinking and long-term planning
Ability to support efficient decisions making
Analytical thinking, understand the big picture
Ability to handle multiple project priorities simultaneously
Open-minded attitude with proactive mindset
Excellence in international & intercultural collaboration
Bachelor’s/Master's Degree Business Administration or similar is required
10+ years of Customer Relations or Consulting, Business Partnering and Business Development experience

Responsibilities

Represent RSS in Senior Management discussions in Genentech, to increase transparency about RSS current service scope and capabilities.
Understand the needs of Genentech and translate it together with our partner to potential servicing solutions to be delivered by RSS.
Connect with RSS teams who are providing services to Genentech and share any feedback or needs gathered.
Represent the team in different leadership forums in front of internal and external stakeholders.
Sharing best practices with counterparties and peers globally to be aligned amongst RSS Business Lines.
Move effectively between strategy and operational details.
Prepare, organize and coordinate regular partnership meetings with Genentech to transparently share outcomes and upcoming initiatives.
Create and maintain platform with RSS networks and partner functions to ensure collaborative relationships.
Act as first point of contact for customers/assigned and designated sites; coordinate discussions between partners and RSS teams.
Proactively communicate by addressing difficult situations upfront to avoid possible escalations.
Work closely with RSS Business Lines to ensure transparency and efficient delivery across RSS globally.
In case of new service opportunities/demands, partner up with the requester to understand customer needs.
Ensure partner experience is captured. Share partner feedback with the organization, identify key focus areas and make sure improvement action plans are in place and are tracked until implementation.
Continuously seek Process Improvement opportunities on existing scope and support delivery business lines in their implementation.

FAQs

What is the primary location for this job?

The primary location for this job is on-site at the Genentech campus in South San Francisco.

What are the key responsibilities of the Senior Director / Business Partner?

The key responsibilities include representing RSS in senior management discussions, understanding the needs of Genentech, connecting with RSS teams, sharing best practices, and managing stakeholder relationships.

What qualifications are required for this position?

A Bachelor’s/Master's Degree in Business Administration or a similar field is required, along with 10+ years of experience in Customer Relations, Consulting, Business Partnering, or Business Development.

Is relocation assistance available for this position?

No, relocation benefits are not available for this job posting.

What is the expected salary range for this role?

The expected salary range for this position is between $197,500 and $367,500, with actual pay determined based on experience, qualifications, geographic location, and other job-related factors.

What skills are necessary for this position?

Necessary skills include strong understanding of Genentech, stakeholder relationship management, interpersonal and communication skills, strategic thinking, analytical thinking, and the ability to handle multiple project priorities.

Is there an opportunity for a discretionary annual bonus?

Yes, a discretionary annual bonus may be available based on individual and company performance.

Does Genentech provide benefits for employees?

Yes, this position qualifies for the benefits detailed on the company's website.

What type of work environment can I expect?

The work environment is collaborative, requiring effective communication and relationship management with various stakeholders.

What attributes are emphasized for a successful candidate?

Attributes such as an open-minded attitude, proactive mindset, excellence in international and intercultural collaboration, and outstanding influencing skills are emphasized.

Genentech

Science & Healthcare

Industry

10,001+

Employees

1976

Founded Year

Mission & Purpose

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