Senior GOV.UK Content Designer

Department for Education

Aug 7

Applications are closed

Job
Full-time
Senior Level
Nottingham

Requirements

Essential Criteria:
Web-based content design or editorial experience with proven ability to create online content that is accessible and user-centred, using a content management system (CMS) and a style guide.
Ability to interpret complex content and convert into clear understandable messaging which helps users achieve their goals and supports wider communications.
Ability to challenge constructively, using data to support your position, whilst being able to compromise where appropriate to create effective content which meets the interests of both internal and external customers.
Desirable Criteria:
Exceptional attention to detail and the ability to work calmly even when faced with fast-paced, high pressure situations.
Experience of working in government communications or a political environment.
Strong analytical skills, converting data to insight with the ability to report in various formats.
Experience of working on GOV.UK, adhering to Government Digital Service (GDS) design principles.
Experience of working with wider government digital and communications teams, including service design, in order to create consistent user journeys across multiple channels.
Understanding of social media and wider communications channels, integrating content into wider campaigns.
Experience of working in an Agile environment.

Responsibilities

Review, write, edit and publish content that meets departmental needs as well as those of our users on GOV.UK to strict deadlines using content management systems.
Make sure that GOV.UK content is user-centred and consistently meets publishing standards.
Use analytical skills (including Google Analytics) to evaluate the effectiveness of GOV.UK content and identify ways to improve it based on data and user feedback.
Evaluate customer journeys on GOV.UK and make sure they are the best they can be – identifying content gaps and overlaps.
Provide advice to colleagues across the department on user centred content design.
Collaborate and be part of a close-knit team, working to provide the best possible customer service for our users and contributing to the team’s strategic objectives.
Coordinate programmes of content improvement across the team, planning and coordinating projects with clear evaluation and success measures.
Work with colleagues to develop and use insight, interpreting research to better understand the needs of our users.
Increase digital understanding across the department by acting as an advocate for the benefits of digital by default, running training and presenting to colleagues.
You’ll also have the opportunity to contribute to the work of our Ministerial and Public Communications Division (MPCD) which communicates directly with the public, parliament and professional about all aspects of DfE business.

FAQs

What is the salary for the Senior GOV.UK Content Designer position?

The salary for this position is £35,842.

What is the contract type for this role?

The contract type for this role is Permanent.

Where is the location for the Senior GOV.UK Content Designer position?

The role can be based in Manchester, Nottingham, or Sheffield.

What kind of working patterns are available for this position?

The working patterns available are flexible working, full-time, job share, and part-time.

What are the primary responsibilities of a Senior GOV.UK Content Designer?

Responsibilities include reviewing, writing, editing, and publishing content for GOV.UK, ensuring user-centered design, and using analytical skills to evaluate content effectiveness.

What skills are essential for this position?

Essential skills include web-based content design or editorial experience, an ability to interpret complex content, and the capability to challenge constructively using data.

Are there any benefits offered with this role?

Yes, benefits include access to the Civil Service Pension Scheme, 25 days of annual leave, options for flexible working arrangements, and professional development opportunities.

What is the selection process for this role?

The selection process involves an application review focusing on experience, followed by an interview that assesses behaviors, technical skills, and strengths.

What support does the Department for Education provide for individuals with disabilities?

The Department is committed to making reasonable adjustments throughout the recruitment process for individuals with disabilities.

Who can apply for this position?

The job is open to UK nationals, nationals of the Republic of Ireland, Commonwealth countries with the right to work in the UK, and certain EU nationals among others.

Will I need to undergo a criminal record check for this position?

Yes, successful candidates must complete a criminal record check as part of the pre-employment screening process.

Department for Education

Covering education, children’s services, higher education, further education, apprenticeships and skills in England.

Government

Industry

5001-10,000

Employees

Mission & Purpose

Help us achieve world-class education, training and care for everyone, whatever their background. Whether you're just starting out, or an experienced professional, we have what you are looking for. Jobs include administration, policy advisers, digital, finance, commercial specialists and many more. You'll help shape the future of education, training and social care, by working with industry and education leaders to develop policies and services. We have offices across England, including in Manchester, Sheffield, Bristol, Leeds, Gatehead, Cambridge, London, Darlington, Nottingham and Coventry. We offer part-time, term-time and flexible working patterns, including working from home. You'll be able to shape your own learning and development with plenty of options available, and get involved with work across government, as well as in your local community. You can use your paid volunteer days to take on projects that matter to you.