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Senior HRIS Analyst - Workday

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Chewy

21d ago

  • Job
    Full-time
    Mid Level
  • IT & Cybersecurity
    People, HR & Administration
  • Plantation

AI generated summary

  • You need a bachelor’s degree or equivalent, 3+ years in Workday support, hands-on design/configuration experience, analytical skills, and project management experience preferred.
  • You will manage HRIS support, troubleshoot issues, execute projects, test system changes, enhance processes, provide training, and advocate for HR tech improvements.

Requirements

  • Bachelor’s degree (preferably in Human Resources Management, Computer Science, or Information Systems) or equivalent work experience
  • 3+ years of production support experience using Workday
  • Hands-on experience with system functional design, configuration, and implementation
  • Experience testing enterprise size applications
  • Understanding of data regulations, processes, systems, and practices
  • Curiosity of new technology and a love of process improvement and data; interest in driving administrative efficiency
  • Strong analytical and data driven decision making skills with an unwavering attention to detail
  • Project management experience preferred

Responsibilities

  • Provide production support system administration, including researching and resolving system problems, unexpected results, or process flaws; performing scheduled activities and audit; recommending solutions or alternate methods to meet requirements related to relevant workstream and perform guided system configuration (Core Human Resources, Recruiting, Onboarding, Payroll, Compensation, Benefits, Time Tracking, Absence, Performance or HR Support Case Management functions)
  • Take ownership of queries and actively manage these, providing an outstanding customer service experience while ensuring that advice adheres to policies and procedures
  • Balance day-to-day systems support with leading and supporting various enterprise and functional projects
  • Independently own task execution supporting team efforts around fixes and enhancements including planning, schedule development, configuration, testing, training and organizational change, and achieving project landmarks within the established timeframe
  • Maintain awareness of service patches / future releases / roadmap and the potential impact on functionality, now and into the future
  • Support or lead release planning with accountability for regression testing, unit testing, User Acceptance Testing and pre-launch testing
  • Partner with COE(s) to understand difficulties, prioritize requirements and find opportunities to improve processes and gain efficiency through utilization of the systems functionality. Provide domain expertise on system practices and capability, with the ability to correctly guide teams towards the path of delivered functionality alignment
  • Analyze and review existing business processes, controls, procedures and applications to develop innovative solutions that improve efficiency and usability, while ensuring all activities are in compliance with policy/regulations
  • Translate and implement functional requirements for a business process into technical changes within the system
  • Manage configuration, testing, change control, documentation and maintenance activities to ensure compliance with company standards policies and create and maintain clear, comprehensive, documented business requirements for requested changes, enhancements, or projects
  • Provide Tier 2 level support answering inquiries and concerns usually related to exceptions to HRIS systems, advancing unresolved HR customer inquiries to the Tier 3 Team when applicable, and conducting trend and Root Cause Analysis (RCA) on the case types
  • Contribute to library of SOPs, process maps, and end user job aid training materials
  • Be an active advocate for Chewy’s HR tech stack, tracking new and future functionality which can help solve existing business needs

FAQs

What is the primary responsibility of the Senior HRIS Analyst at Chewy?

The primary responsibility of the Senior HRIS Analyst at Chewy is to support the Workday Payroll and Absence modules by ensuring the flawless integration of the HRIS solution, optimizing HR processes, and providing system administration and improvements.

What qualifications are required for this position?

Candidates are required to have a Bachelor’s degree (preferably in Human Resources Management, Computer Science, or Information Systems) or equivalent work experience, along with 3+ years of production support experience using Workday.

What kind of experience should applicants have with Workday?

Applicants should have hands-on experience with system functional design, configuration, implementation, and testing of enterprise-sized applications using Workday.

How does this role support the HR team?

This role supports the HR team by providing production support, resolving system issues, analyzing and improving business processes, and acting as a domain expert to guide teams in HRIS functionality.

Is project management experience necessary for this role?

Project management experience is preferred but not explicitly required for this role.

What type of support will the Senior HRIS Analyst provide?

The Senior HRIS Analyst will provide Tier 2 level support by answering inquiries related to HRIS systems and conducting trend and Root Cause Analysis (RCA) on case types.

Will the Senior HRIS Analyst work with other teams?

Yes, the Senior HRIS Analyst will work closely with various teams, including Center of Excellence (COE) teams, to understand difficulties, prioritize requirements, and improve processes.

Is there a focus on compliance in this role?

Yes, while the team maintains compliance, there is a strong focus on enhancing the Team Member experience and ensuring that teams have what they need to succeed.

How can applicants inquire about their application status?

Applicants can inquire about their application status by contacting HR@chewy.com.

What accommodations are available for applicants with disabilities?

Chewy is committed to equal opportunity and provides accommodations for individuals with disabilities under the Americans with Disabilities Act. Applicants needing accommodations during the application process can contact CAAR@chewy.com.

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Chewy

Our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.

Retail & Consumer Goods
Industry
10,001+
Employees
2011
Founded Year

Mission & Purpose

At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential. We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that. At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch. Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey. We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets. We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.