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Senior Manager, Asset Protection & Risk Management

  • Job
    Senior (5-8 years)
  • Legal
    Business, Operations & Strategy
  • London

AI generated summary

  • You need significant asset protection experience, leadership skills, investigation certifications, knowledge of criminal legislation, team management experience, and a strategic approach to excel in this demanding role at a global entertainment company.
  • You will oversee asset protection, risk management, incident management, investigations, training programs, anti-piracy initiatives, risk mitigation, audit initiatives, and cross-functional collaborations within The Walt Disney Company.


  • Degree-level education in a related field or equivalent work experience
  • Significant experience of asset protection and risk program leadership or related experience required with large multi-unit speciality retailer
  • Wicklander-Zulawski investigation certifications
  • Knowledge of the Police and Police and Criminal Evidence Act 1984 and similar European legislation
  • Experience of developing and implementing loss prevention policies / processes
  • Experience of leading a team is crucial
  • Tried experience of building effective links and handling partners within a large, multi-national, matrix organisation
  • Preferred Qualifications:
  • Demonstrable attention to detail with a high degree of accuracy
  • Robust leadership and talent development abilities and a collaborative and effective management style
  • Innovative, commercial and strategic approach
  • Outstanding level of accuracy and attention to detail
  • Flexibility to adapt to a fast paced and constantly evolving environment
  • Proficient in MS Office Suite
  • In-depth understanding of Retail Operating procedures
  • Experience of SAP an advantage
  • Influencing and negotiation skills across all levels of the organisation


  • Develop proactive and analytical strategy for asset protection Standards of Practice (SOPs), programs and compliance tools associated to workplace security and general profit protection initiatives
  • Identify, develop and manage specific employee new hire and refresher training programs related to eLearning, leader-led training and awareness poster and tips programs associated to physical and workplace security, asset protection and general loss mitigation initiatives
  • We manage cross-channel supply-chain security profit protection/inventory shrink reduction, ecommerce fraud investigation and Guest appeasement processes to reduce loss exposure
  • Oversee investigations and incident management (case disposition, prosecution, restitution, etc.)
  • Support Anti-Piracy initiatives linked to retail Intellectual Property Abuse and Counterfeit merchandise investigations
  • Support 3rd party retailer/licensee embargo/Sensitive Information Protection initiatives related to digital and physical asset handling; establish sample merchandise work flow protocols
  • Be the retail profit protection subject matter expert and act as a liaison for regional security, legal and Market Law Enforcement
  • We work with business to determine design/remodel needs related to owned and operated, pop-up and/or other related business models to mitigate potential loss exposures Risk Management
  • Oversee tools and supplies (AED, First Aid, Survival Kits, Eye Wash Stations, Grab and Go Backpacks, Barricade Devices, etc.) for segment facilities with blended model regional security collaboration for shared campuses
  • In consultation with regional security partners, oversee 24/7 incident critical issue efforts, ensuring consistent and timely response
  • Oversee related audit initiatives, track performance/compliance and make appropriate recommendations to close gaps
  • Drive cross-functional partner collaborations to support integrated approach to initiatives (Operations, Finance, Accounting, HR/ER, Corp Risk, Legal and Regional Security, etc.)
  • Foster a sense of teamwork throughout the organisation Team Leadership!
  • Lead by example as a key change agent; build a culture that fosters teamwork, and innovation while driving accountability to results
  • Operate as part of an effective and inclusive team by demonstrating an awareness of others; welcoming and valuing unique perspectives and ideas; offering support, championing diversity and inclusion, sharing knowledge and standard processes in order to contribute to overall departmental commitments
  • Proactively suggest ways to improve departmental performance and processes, using technological tools where applicable
  • Build links with other business functions to develop a broader understanding of the business


What are the primary responsibilities of the Senior Manager, Asset Protection & Risk Management role?

The primary responsibilities include developing, managing, and administering processes to protect Company assets and brand, collaborating with business units to ensure compliance with enterprise and regional requirements.

What specific areas of asset protection and risk management will the Senior Manager be focused on?

The Senior Manager will focus on retail commercialization EMEA within Security Services, ensuring that programs are maintained to protect Company assets and brand.

How important is cross-functional collaboration in this role?

Cross-functional collaboration is crucial for the Senior Manager, as they will need to work with various business units to ensure that asset protection and risk management programs are implemented effectively and in accordance with compliance requirements.

Entertainment & Media

Mission & Purpose

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started! The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of… What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!