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Senior Manager, Corporate Social Responsibility (CSR)

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The Walt Disney Company

13d ago

  • Job
    Full-time
    Expert Level
  • Marketing
  • London

AI generated summary

  • You need extensive CSR experience, ability to influence stakeholders, campaign development skills, knowledge of evaluation metrics, and a passion for team development and innovation.
  • You will develop CSR strategies, manage campaigns, collaborate with stakeholders, oversee project governance, report on impacts, and lead team performance while ensuring compliance and best practices.

Requirements

  • Ideally you are currently in a senior position in CSR, with understanding of a highly matrixed organisation and how to influence people
  • Demonstrable examples of developing CSR campaigns for brands, with a direct correlation to brand reputation uplift and / or other measurable social impact
  • You can show examples of where you have identified shared value opportunities with business teams and third-party partners to support the funding of projects, products, services and/or technologies that will help deliver commitments and further develop practices and processes
  • You think about evaluation at the start of a CSR campaign or programme timeline, set clear KPIs that measure you and the team's work and take learnings onboard for future performance
  • You are confident overseeing initiatives end to end, inclusive of stakeholder management and forecasting, identifying risks and challenges and impact reporting
  • Demonstrable knowledge of charitable programmes, cause marketing and industry trends to inform the business and strive for best practice
  • Additionally, you can also demonstrate that you understand the regulatory and privacy requirements to align to business' governance principles and are familiar with fundraising best practices
  • You are at your best when working with a range of stakeholders, globally - with demonstrable experience in a similar international role working in a large, matrixed organization to solve problems that are operationally challenging or, that impact markets considering cultural sensitivity and regulation
  • You have extensive experience to provide the depth and breadth of expertise required to operate with gravitas at senior level in the CSR sphere of an international business
  • You must be a self-starter but a true team player with a genuine enthusiasm for CSR and team development
  • You have managed people and can demonstrate how you champion their own growth and development
  • You are consistently curious and always look for ways to innovate, to ensure campaigns cut through the noise as well as acting as a source of inspiration for the wider team

Responsibilities

  • You will develop and deliver programme frameworks, toolkits and guidelines that feed the strategy for CSR across lines of business and for the Disney brand overall, at an EMEA level in lockstep with the Director
  • You will be the senior lead on both programme and campaign brand and positioning, working with senior stakeholders to secure partnership across the region
  • Accountability for CSR programmes, campaigns and third-party partnerships across EMEA
  • Establish yourself as the international point person for EMEA CSR, taking a collaborative approach to planning with our CSR leads in market and globally including opportunities specifically to scale up Disney's "Moment's that Matter" programme. This comes with managing multiple projects simultaneously while remaining highly focused and flexible whilst working under pressure
  • Responsibility for the go-to-market planning to approve materials associated with campaigns, toolkits and programmes
  • In our team, collaboration Is key, you will be working with multiple stakeholders to maximise opportunities and devise fully cohesive campaigns with a focus on the brand overall
  • Ability In the governance space, providing counsel through the lens of compliance, regulations and statutory requirements ensuring that evidence Is recorded as needed
  • Accountability for forecasting, measures, and impact reporting and able to share best practice, highlight risks/challenges
  • Management of the CSR team to ensure they perform to their full potential, leading their career development, mentorship and performance tracking
  • Potential travel required as business dependencies dictate and attend industry meetings as required

FAQs

What is the job title for this position?

The job title for this position is Senior Manager, Corporate Social Responsibility (CSR).

Where is this position based?

This position is based in the Hammersmith, London office, with 4 days working on-site and 1 day working from home.

What are the primary responsibilities of the Senior Manager, CSR?

The primary responsibilities include developing and delivering CSR programme frameworks, managing campaigns and partnerships, conducting forecasting and impact reporting, and leading the CSR team to ensure their performance and career development.

What qualifications are required for this position?

Candidates should ideally be in a senior CSR position, have experience developing CSR campaigns, knowledge of charitable programs, understanding of compliance and privacy requirements, and strong stakeholder management skills.

Is travel required for this position?

Yes, potential travel may be required as business dependencies dictate.

What kind of benefits does this position offer?

Benefits include 25 days of annual leave, private medical and dental insurance, free park entry for family and friends, Disney discounts, and excellent parental and guardian leave.

What is the team culture like in the CSR department?

The team culture is positive, collaborative, respectful, and committed to excellence, with a focus on supporting each other and fostering an inclusive environment.

Are there opportunities for professional development in this role?

Yes, there are opportunities for mentoring, career development, and performance tracking for team members.

How does the company approach diversity and inclusion?

The Walt Disney Company is committed to being a diverse workforce that respects various voices, identities, backgrounds, experiences, and perspectives, and actively forms teams that reflect this commitment.

What types of programs will the Senior Manager be responsible for managing?

The Senior Manager will be responsible for managing CSR programs, campaigns, and third-party partnerships across the EMEA region.

What type of work environment can I expect?

You can expect an office-based work environment that values creativity, resilience, and teamwork, with a strong emphasis on problem-solving and innovation.

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The Walt Disney Company

Entertainment & Media
Industry
10,001+
Employees

Mission & Purpose

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started! The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of… What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!