Senior Manager - Legal Operations & Transformation Services

KPMG

26d ago

Job
Full-time
Expert Level
Legal
London

AI generated summary

You must have extensive legal operations experience, leadership in global transformations, technology vendor knowledge, client engagement skills, and strong communication for stakeholder management.
You will lead legal transformations, manage stakeholder engagements, oversee project delivery, support business development, and ensure team development and quality governance.

Requirements

Highly experienced consultant with detailed knowledge of legal operating models
An understanding and experience working with legal technology vendors
Ability to lead large scale, complex global transformations
Lead the end-to-end proposal response mechanism from RFIs and RFPs to the preparation and presentation of final decks
Support with the strategic direction and focus of the LOTS practice
Provide subject matter expertise and industry insights to our clients undergoing legal transformation
Identifying client needs and proposing solutions to them
Maintaining a consistently high and leading edge market profile
Support and oversee the development of go-to-market strategies, collateral, methodologies and alliance partner relationships
Significant relevant operational change experience
Subject Matter Expert related to the development of legal target operating models, RACIs, Sourcing strategies, Service Catalogues and technology options
Well versed in the challenges facing and solutions available to legal functions (e.g. spend and bandwidth management, matter management, contract lifecycle management, cost reduction, workforce agility and evolving service models)
Must have some experience working within an in-house legal function but do not necessarily need to be legally qualified
Experience engaging with other support office functions such as HR, Finance and procurement
Experience with technology solutions and digitisation programmes and initiatives
Experience working across multiple sectors and industries
Extensive experience
A project management qualification would be desirable but not essential
A qualification such as being lean Six Sigma certified would be desirable but not essential
Process mapping and analytics
Communication skills and persuasive writing
Go-to-market proposition development
Engagement management
Internal and external stakeholder management
Experience in communicating and influencing senior stakeholders
Consulting expertise to engage with legal teams (and coaching others to do the same)
Proficiency in managing large engagement teams and ensuring consistent, top quality, deliverables
Direct experience executing and/or leading teams executing complex programmes or transformation initiatives
Training and coaching members of the team
Performing QA of written and technical deliverables ahead of internal and external review

Responsibilities

Highly experienced consultant with detailed knowledge of legal operating models
An understanding and experience working with legal technology vendors
Ability to lead large scale, complex global transformations
Lead the end-to-end proposal response mechanism from RFIs and RFPs to the preparation and presentation of final decks
Support with the strategic direction and focus of the LOTS practice
Provide subject matter expertise and industry insights to our clients undergoing legal transformation
Identifying client needs and proposing solutions to them
Maintaining a consistently high and leading edge market profile
Support and oversee the development of go-to-market strategies, collateral, methodologies and alliance partner relationships
The role will report directly into the head of Legal Operations and Transformation Services
The primary objective will be in delivering complex projects to our multinational clients and to support during the sales process
The candidate will be expected to have a leadership role and take on responsibilities to support the development of people and culture within the team
Ensuring continuous development and support for their direct reports
The candidate will also be expected to take on responsibilities related to business development, marketing and communications, headcount, resource and revenue planning and forecasting to feed in to the wider LOTS business
Candidates will be expected to have a strong track record at engaging with stakeholders across all seniorities across multiple sectors and industries
Experience and success in persuasively engaging the C Suite of clients is essential
Candidates will need to manage both internal and external stakeholders self-sufficiently as part of on-going engagements and through business and strategic development
This role will assist in the growth and development of the LOTS practice, and Legal Services as a whole by extension
The successful candidate will help with the strategic direction, growth and development of the practice and service offerings in LOTS
The candidate will be responsible for governing and overseeing the risk and quality of the work performed by their team and those supporting on their engagements

FAQs

What is the location of the Senior Manager - Legal Operations & Transformation Services position?

The position is located in London.

What is the experience level required for this role?

The role requires a Senior Manager level of experience.

What type of contract is being offered for this position?

The position is offered as a permanent full-time contract.

What will be the primary responsibilities of the Senior Manager in this role?

The primary responsibilities include supporting client delivery, leading large-scale transformations, engaging with stakeholders, and overseeing the development of the Legal Operations and Transformation Services (LOTS) practice.

Is legal qualification necessary for this role?

No, it is not necessary to be legally qualified, but some experience working within an in-house legal function is required.

What type of candidates is the company looking for in terms of experience?

The company is looking for candidates with significant operational change experience and expertise in developing legal target operating models and sourcing strategies.

Will the role involve engagement with senior stakeholders?

Yes, candidates must have a strong track record of engaging with stakeholders across various seniorities, particularly with the C Suite.

Are there any specific skills required for the position?

Yes, required skills include process mapping, communication skills, engagement management, and experience in managing large engagement teams.

Does the role provide opportunities for leadership and development within the team?

Yes, the candidate will be expected to take on leadership responsibilities and support the development and culture within the team.

Is there room for business development and marketing responsibilities in this role?

Yes, the role includes responsibilities related to business development, marketing, and resource planning for the LOTS business.

KPMG

Accounting

Industry

10,001+

Employees

Mission & Purpose

KPMG is one of the Big 4 accounting firms and provides professional services in the areas of audit, tax, and advisory. With a global presence, they offer a wide range of solutions to help organisations navigate complex business challenges, manage risks, and achieve sustainable growth. KPMG's ultimate mission is to inspire confidence and empower change, aiming to deliver high-quality services that contribute to the success and long-term viability of their clients. Their purpose revolves around building trust in the capital markets, supporting economic growth, and fostering a culture of integrity and accountability. Through their expertise, innovation, and commitment to ethical practices, KPMG strives to make a positive impact on businesses, economies, and society as a whole.