Senior Manager - Revenue Cycle - Remote

Mayo Clinic

14d ago

Job
Full-time
Expert Level
Healthcare
Business, Operations & Strategy
Rochester
Remote

AI generated summary

You need a relevant bachelor's degree or 14 years of experience, strong analytics, leadership, and interpersonal skills, and be an advocate for change in a healthcare environment.
You will lead staff in the Revenue Cycle, ensure billing integrity, manage multiple functions, drive process improvements, oversee recruitment, and foster collaboration across departments.

Requirements

Bachelors degree in business, healthcare, Finance, or Fraud/Risk Management and 10 years of specified experience which includes at least five years of general leadership experience, to include management of people, projects and programs required OR in lieu of bachelor’s degree, 14 years’ of relevant experience.
This position requires demonstrated analytical experience and strong personal computer, communication, project management, leadership, problem solving, continuous improvement, customer service, team building skills and ability to develop strong relationships with physician and administrative leaders.
Strong knowledge of financial and information technology, and business planning is required.
Must have a history of developing constructive and cooperative working relationships with others over time is a must.
Masters preferred.
Must demonstrate skills and characteristics that are advanced to a level that would be deemed developmental toward a future position.
Strong interpersonal skills- able to meet and exchange with executive leadership through Mayo and other industry.
Must be able to relate to, gain support of, and drive consensus with clinicians and administrators for the purposes of operational efficiency.
Must be capable of independent work, with little to no guidance provided exercising good judgment, creating an environment in which people communicate with each other respectfully, solving problems, and growing personally and professionally.
Must be an advocate of change management, effectively communicating and implementing change and managing it proactively.
Must be an individual of high integrity, comfortable working in a team environment, possessing vision, solving problems through effective planning and management.
Promotes teamwork and seeks to maximize the potential of all employees.
Will serve as a facilitator of change and as a mentor and role model.
Excellent communication and customer service skills are essential.
Able to effectively communicate strategies and initiatives to internal management groups and business partners.
Must be an individual of high energy with a positive attitude and track record of getting results.
Experience in making and implementing decisions in a complex, consensus-oriented environment required.
Experience with or sensitivity to the uniqueness of the patient care environment is mandatory.
Healthcare Financial Management Association (HFMA) Certification Preferred.

Responsibilities

The Senior Manager provides direction to professional and supervisory staff in the Revenue Cycle. Assures the integrity of revenue and billing information for Mayo Clinic to be appropriately reimbursed for all billable services provided. Participates in providing input in strategic planning with the Revenue Cycle Leadership team. Translates the Mayo Clinic and departmental vision into meaningful and effective responses and results. Establishes key performance indicators with scope of responsibility to effectively manage staff and outcomes. Delegates responsibility and authority to carry out work. Manages multiple functions and serves as a resource with oversight in day to day activities. May manage multi-site operations. Must be able to operate scope of responsibility through complexity and ambiguity. May possess technical knowledge appropriate to functions being managed with additional knowledge in other functions including professional management. Participates in the identification of opportunities to improve processes and to act as a catalyst for realizing these improvements. Acts as a facilitator and generator of new ideas and a mediator on difficult issues. Responsible for recruitment, development and performance management within areas of responsibility, translating the departmental vision into meaningful and effective results. Brings awareness of current external environment issues. Participates in the overall management of the Revenue Cycle by chairing and serving on Enterprise projects/groups, task forces, councils and committees. Serves as a liaison between sections and other departments and agencies inside and outside Mayo. Creates customer service driven sections and fosters collaboration with physician and administrative colleagues. Builds teamwork within the Enterprise Revenue Cycle. Participates in retention planning initiatives. Travel required as assignments warrant.

FAQs

Do we support remote work?

Yes, this position is 100% remote within the United States, although some travel to sites may be required as needed.

What are the educational requirements for this position?

A bachelor's degree in business, healthcare, finance, or fraud/risk management is required, along with 10 years of specified experience. Alternatively, 14 years of relevant experience can be considered in lieu of a bachelor's degree.

Is a master's degree preferred for this role?

Yes, a master's degree is preferred for this position.

What kind of experience is required for this role?

The position requires at least 10 years of specified experience, which includes a minimum of five years in a general leadership role, management of people, projects, and programs.

Are there any certifications preferred for candidates?

Yes, certification from the Healthcare Financial Management Association (HFMA) is preferred.

What are the compensation details for this position?

The compensation range for this position is $138,257 to $200,512 per year.

What is the work schedule for this role?

The work schedule is Monday to Friday, from 8 AM to 5 PM.

What is the focus of the Senior Manager - Revenue Cycle position?

This position will support Revenue Cycle Patient Access Financial Counseling and Estimating across the enterprise at Mayo Clinic.

Is travel required for this position?

Yes, some travel to various sites will be required as assignments warrant.

Does Mayo Clinic have a policy on equal opportunity employment?

Yes, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status.

Mayo Clinic

Science & Healthcare

Industry

10,001+

Employees

Mission & Purpose

Mayo Clinic has expanded and changed in many ways, but our values remain true to the vision of our founders. Our primary value – The needs of the patient come first – guides our plans and decisions as we create the future of health care. Join us and you'll find a culture of teamwork, professionalism and mutual respect, and most importantly, a life-changing career. Mayo Clinic was founded in Rochester, Minnesota by brothers Dr. William James Mayo and Dr. Charles Horace Mayo. More than 100 years later, their vision continues to evolve around a single guiding value: "The needs of the patient come first." Today we are the largest integrated, not for-profit medical group practice in the world. We are recognized for high-quality patient care more than any other academic medical center in the nation. These endorsements are very gratifying, but also humbling. They remind us of the tradition that has been entrusted to each one of us, and the legacy of excellence that we uphold every day.