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Senior New Business Account Strategist, Onboarding

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Google

7d ago

  • Job
    Full-time
    Senior (5-8 years)
  • Product
  • $101K - $147K
  • San Francisco

AI generated summary

  • You must have a Bachelor's degree and 5 years of media account management experience with digital advertising products. Ability to multi-task, take initiative, and excellent communication skills are essential.
  • You will prioritize customer goals, deliver outstanding onboarding experiences, collaborate with sales teams, enhance customer relationships, communicate proactively with clients, and provide strategic advertising advice to ensure optimal ROI.

Requirements

  • Minimum Qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience in media account management or the advertising industry.
  • Experience in a customer-facing role working with digital advertising products (e.g., Google Ads, Google Shopping, Google Analytics, etc.).
  • Preferred Qualifications:
  • Experience managing and customizing experience for a customer base.
  • Ability to multi-task and to manage multiple projects at a time while paying strict attention to detail.
  • Ability to take initiative, work with minimal guidance, lead, motivate, and work well with others.
  • Ability to reaching out to customers and assist them in adding value to their business.
  • Excellent creative thinking and problem-solving skills.
  • Excellent written and verbal communication skills.

Responsibilities

  • Deliver against assigned customer goals, while prioritizing and delivering an outstanding onboarding experience to Google's advertisers.
  • Work closely with colleagues in New Business Sales (NBS) and Google Customer Solutions (GCS) Sales to deliver seamless customer handovers and to ensure a Googley customer experience.
  • Implement creative ways to improve our customer relationships. Tailor and share performance-enhancing suggestions and promote other Google products.
  • Communicate proactively with customers, via phone and email.
  • Provide strategic advice and help our advertisers get the best return on their advertising investment by working closely with them in a consultative role.

FAQs

What is the role of a Senior New Business Account Strategist on the Onboarding team at Google?

The Senior New Business Account Strategist plays a critical role in managing the onboarding of new advertising customers for Google and helping them utilize Google solutions for their business growth.

What are the key responsibilities of a Senior New Business Account Strategist on the Onboarding team?

Key responsibilities include engaging with customers, developing digital advertising solutions, managing relationships with acquisitions and business teams, and delivering measurable solutions to meet advertisers' needs.

What skills are required to be successful in this role?

Successful candidates should have strong relationship-building skills, communication skills, analytical abilities, and a deep understanding of online media and market analysis.

How does the Onboarding team contribute to Google’s advertising business growth?

The Onboarding team plays a critical role in driving Google’s advertising business growth by onboarding new customers, helping them utilize Google solutions effectively, and delivering measurable solutions to meet their growth goals and business objectives.

How does a Senior New Business Account Strategist work with the acquisitions and business team for customers?

The Senior New Business Account Strategist manages the relationship with the acquisitions and business team for customers, working closely with them to understand customer needs and deliver solutions that align with their goals.

Technology
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.