FAQs
What are the key responsibilities of a Senior Operations Consultant - Fraud Product Owner?
The key responsibilities of a Senior Operations Consultant - Fraud Product Owner include supporting product offerings managed by the Fraud Change and Issue Management Team, presenting and leading data-driven strategies, influencing internal and external stakeholders, providing business development support, leading strategic projects, collaborating with internal stakeholders to assess emerging threats, improve detection capabilities, enhance employee and client experiences, and staying informed on industry best practices.
What skills and qualifications are required for this role?
The ideal candidate for this role should have expertise in fraud operations, technology, and industry best practices. They should possess strong analytical skills, be able to effectively present and communicate data-driven strategies, and have experience working in an Agile environment. Additionally, candidates should have experience in business development, project management, and stakeholder management.
What are the main challenges faced by a Senior Operations Consultant - Fraud Product Owner?
Some of the main challenges faced by a Senior Operations Consultant - Fraud Product Owner include staying ahead of emerging fraud threats, constantly improving detection and case handling capabilities, influencing stakeholders to adopt new strategies, and balancing the needs of both employees and clients. Additionally, navigating the complex regulatory environment and effectively managing competing priorities can be challenging.
How does a Senior Operations Consultant - Fraud Product Owner collaborate with internal stakeholders?
A Senior Operations Consultant - Fraud Product Owner collaborates with internal stakeholders by assessing emerging threats, improving detection capabilities, enhancing case handling processes, and enhancing the overall employee and client experience. They work closely with various teams such as technology, risk management, compliance, and customer service to ensure that fraud prevention strategies are effectively implemented and maintained.